Cyclopedia of Commerce, Accountancy, Business Administration, v. 02 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 02 (of 10)
American School of Correspondence
Accounting; Business; Commerce
Cost keeping, in the sense that we use the term, has for its main
object the determination of the efficiency of men. A proper system of
cost keeping tells you daily what each workman or each gang of workmen
has accomplished. It is better than a foreman, for it cannot "stand in"
with the men. It is better than a foreman, for it costs you less and it
tells you more. A cost─keeping system tells you who are your good men,
and who are your lazy men. It shows you whom to discharge, and whom to
promote. It tells you whose wages are too high, and whose are not high
enough. And, finally, it leads to that ideal condition of industrial
organization known as _profit─sharing_. How often have we read in
novels of Utopia, where all men share in the profits of all business;
and how often have we smiled with incredulity at the prospect? Yet
Utopia is right here in America, in spots; and it is a Utopia far more
rational than that of the dreamers. There are many firms that pay
their men on a unit─price or bonus system. This is profit─sharing, and
it is a profit─sharing begotten by the use of cost─keeping systems;
for, when a manager has learned by cost keeping that certain men or
groups of men produce more than others, he soon perceives the advantage
of stimulating them to further use of brain and muscle by paying
them either a bonus for each unit produced in excess of a prescribed
minimum, or a unit─price for each piece of work performed. The men
invariably respond to this stimulus, and often in a remarkable degree.
It is nothing unusual for a man to increase his output 50 per cent
upon the introduction of a bonus system of payment; and there are
many instances of increase amounting to 200 per cent. Each man then
becomes a contractor, and works with the zeal of a contractor, for his
earnings increase as his energy and ability increase. This is practical
profit─sharing that any workman can understand. It is not something
vague and intangible, like 5 per cent per annum. It is something very
real and immediate, for a man can feel it in the pay envelope at the
end of every week.
Cost keeping, then, leads to better management, although dispensing
largely with submanagers. It substitutes the record card for the "big
stick," yet the record card itself is the biggest stick ever devised.
=The Science of Management.= The managing of industrial enterprises is
still more or less of an art; but the art is fast passing through the
period of evolution that produces a science. There are, unquestionably,
certain underlying principles of management which can be summarized
into rules or laws. These rules or laws constitute the science of
management, and it is our purpose to present certain of the more
important laws of management.
Public-domain text, read in full here on John Shaqi.
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