Cyclopedia of Commerce, Accountancy, Business Administration, v. 05 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 05 (of 10)
American School of Correspondence
Accounting; Business; Commerce
Each year, more improved methods are being introduced into England.
Typewriters have been used for a number of years, and of late years
adding machines have made headway. It is more difficult there to
introduce new methods, but, once installed, it is difficult to dislodge
them for other ones.
Some of the wholesale houses have very old methods. In one house in
London, an order was copied twenty-nine times from the time it was
received until it was finally charged. The concern was over two hundred
years old and had never made any effort to improve its methods. It had
four boys whose duty it was to hunt orders lost about the warerooms. A
system of manifolding was installed, which eliminated so much waste of
time in copying and recopying orders that it was difficult to convince
the firm that something had not been overlooked. After four weeks they
were delighted.
An American going abroad is much impressed by the deliberation of
Europeans and is inclined to criticise them for it. After a time, they
can point out enough Americans who have worn out at forty years of age,
and are in Europe seeking health, to convince them that perhaps the
Europeans are not wholly wrong.
In Germany, the railroads are controlled by the government. When one
attempts to introduce short-cut methods, he is confronted by the fact
that work is needed to keep busy old soldiers for whom the government
has to care. In asking an agent of an American firm dealing in
labor-saving devices why he did not use any of the devices, the answer
was given that in Germany the young men work three years for nothing; he
did not feel the necessity of doing away with any of them. At the end of
three years' work in an office, a young man receives a diploma for
efficiency, if he has attained it. The government exercises a strict
supervision over all commercial concerns, and inspects their books at
periodic intervals. Commercial failures are therefore more rare there
than at home. Fraudulent schemes are dealt with severely.
There are many large firms in Germany, both jobbers and manufacturers,
that are striving to be progressive. The Siemens-Halske Electric Co. are
just as progressive in their order and billing methods as any American
firm in the same line. To show the attention to details given by the
Germans—a managing director of one of the large department stores in
Berlin, when asked how long he had lived in the United States, said he
had never been there. Upon being complimented upon his American accent,
he replied that when talking to an American he always used the American
accent, slang, intonation, etc., and when talking to an Englishman he
changed his accent, etc., to correspond. He had all the American devices
in his accounting department which one would find in any department
store in the United States, and sent out monthly typewritten bills the
same as John Wanamaker, Altman, and others of New York, and the same as
all large department stores do in all American cities.
Public-domain text, read in full here on John Shaqi.
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