Domestic service, it is true, is not a wealth-producing occupation,
but it is wealth-consuming probably beyond any other employment. The
profit, therefore, must be negative, that is, economy in the use of
time, materials, and appliances for work. It is in precisely these ways
that profit sharing has been most successful, and the wage system most
unsatisfactory. Under the wage system the employer of domestic labor pays
for time rather than for quality of service, and employers therefore
constantly complain that employees do not accomplish one half as much
as they should, and employees that employers exact twice as much as can
be done. Neither party to the contract under the wage system can have a
true notion of the working value or the money value of time; thus it is
not strange that the one requires more than can be performed, and the
other does less than might be reasonably demanded. The same ignorance and
carelessness prevails in the use of materials. The employer may provide
the best the markets afford, but if the cook has never had brought home
to her a realizing sense of the money value of these materials, she is
not altogether to blame if she fries doughnuts in butter costing fifty
cents a pound, and makes angel food daily when eggs are forty cents
a dozen. The employer may also provide the finest of furnishings for
the dining-room and china closet, but if the maid-of-all-work does not
associate a money value with these furnishings, she uses table napkins
for holders, and carelessly drops fine china into an iron sink. From the
selfish point of view the chief interest of the employer is to keep the
bills down and to get the greatest possible amount of service even at
the cost of the greatest expenditure of human strength; among employees,
it is to do sufficient work to retain a good place, and to use whatever
materials are most convenient.
Public-domain text, read in full here on John Shaqi.
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