Frank Nelson made Christ Church known throughout the city, and on occasions of trouble and stress, as just mentioned, people other than those in his flock turned to him naturally and wistfully. Their desires were not always consistent with the customs of the Episcopal Church. In one such instance a widow requested a eulogy, but Mr. Nelson told her that it was not the procedure of his church and, furthermore, he would not know what to say. Not abashed in the slightest, she replied, "Oh, that doesn't matter. Just give the address you made at the Mabley-Carew Department Store dinner!" However, he did read a poem, and in trying to express her sincere appreciation the widow somewhat astounded him by saying, "Why, that was enough to make Bob stand up in his coffin." He knew what was in the human heart, and realized the craving for understanding in times of despair and sorrow. Somehow he managed to do and say the right thing. At one time the mother of a parishioner had died in a distant state, and when the family arrived in Cincinnati, he was at the railroad station at seven o'clock in the morning to meet them and accompanied the coffin from the baggage car to the hearse. So simple an act bespeaks the innate dignity and simplicity of the man. It was his custom at the cemetery to walk with the chief mourner, and by such little kindnesses and numberless other courtesies he endeared himself to each generation in his long ministry. A parishioner whose mother died late one Good Friday evening remembers that despite the heavy tax of the day Mr. Nelson came to her house shortly before ten o'clock, and, though no lights were on, rang the bell, calling, "I want to talk with you." By his coming, a sleepless night was shorn of its dread and vastness, and confidence and serenity took their place. At another time when a family received the fearful word from Washington that a son had been killed in the Argonne, Mr. Nelson though confined to his bed with illness went at once to call in the home. On the day of the funeral, before going to the church, he read the identical service in that suburban home for the invalid mother. As many people in Boston have said that until Phillips Brooks came to them in their sorrow they never knew what Isaiah meant in his words, "And there shall be a tabernacle for a shadow in the daytime from the heat, and for a place of refuge, and for a covert from rain," so Christ Church people found in Frank Nelson a stronghold in time of trouble.