Guide to Hotel HousekeepingPalmer, Mary E. (Mary Elizabeth)
General
Guide to Hotel Housekeeping
Palmer, Mary E. (Mary Elizabeth)
Home economics; Hotels
A housekeeper studies not only to secure a good situation, but also to
avoid losing it. "Good enough" is not her motto; "the very best" are her
constant watchwords. Some one has said: "A housekeeper is born, not
made." The "born housekeeper" is a spasmodic housekeeper. As a rule, she
is not evenly balanced. A housekeeper with plain common sense,
susceptible to instructions, willing to obey orders, is the housekeeper
that leaves the old situation for one of better pay. There must be, of
course, a foundation on which to build. The stones of that foundation
should be self-control, self-confidence, education, neatness in dress,
and cleanliness. None of these is a gift, but an accomplishment that can
be developed more or less according to the individual.
Good manners are very essential. Politeness alone will not bring about
the desired results in any profession, but it has never been known to be
a hindrance. Manners that will be accepted without criticism in one
woman, will be odious and objectionable in another. Too much familiarity
breeds contempt. An employer would better be approached with dignity and
reserve.
_The Charm of Neatness._
Few housekeepers realize the charm of the neatly dressed woman. The hair
should always be neatly arranged and not look as if it was about to fall
on her shoulders. The binding of her skirt should not show ragged in
places. These are little things, but they weigh heavily in the general
results. The well-groomed woman knows that the neglect of these things
is full of shame to womankind.
In regard to "bumping up against" the bell-boys, clerks, stewards, and
stenographers, the wise housekeeper is shrewd enough to "stand in." She
"turns the other cheek," which may sometimes be a difficult task to
perform.
Remember that no one on earth can ever succeed in life and hold a
"grudge." The inability to forgive his enemies lost James G. Blaine the
White House.
If a bell-boy is caught doing something detrimental to the success of
the management, the housekeeper should write a note to the clerk, or the
captain of the watch, and inform him of the bell-boy's misdeeds. This
will be sufficient from the housekeeper.
On assuming the duties of a new field, the housekeeper may remember
merely a few important duties; for instance, she must carefully
scrutinize the time-book and learn all the maids' names and stations.
Next learn the location of rooms and become familiarized with every
piece of furniture in them. Then, step by step, she should build up the
general cleanliness of the house. This is by far the most important of
all the requisites pertaining to hotel housekeeping. Guarding against
difficulties encountered with the employes and with the managers' wives
is secondary.
Public-domain text, read in full here on John Shaqi.
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