Strikes had been common in our country, and, while serious enough in certain localities, had aroused no general concern, but the action of the mob in Baltimore, Pittsburg, and Chicago seemed like an attack on society itself, and it came like a thunderbolt out of a clear sky, startling Americans, who had hugged the delusion that such social uprisings belonged to Europe, and had no reason of being in a great, free republic where all men had an equal chance. The railroad managers had no idea that they were letting loose a slumbering giant when their edict of a ten per cent reduction went forth. It was due to the prompt and efficient action of the President that order was ultimately restored. In the profound and earnest thinking and discussion that went on during the rest of the year, whenever thoughtful men gathered together, many a grateful word was said of the quiet, unassuming man in the White House who saw clearly his duty and never faltered in pursuing it. It was seen that the Federal government, with a resolute President at its head, was a tower of strength in the event of a social uprising. In the reform of the civil service Hayes proceeded from words to action. He reappointed Thomas L. James as postmaster of New York City, who had conducted his office on a thorough business basis, and gave him sympathetic support. The New York Custom-house had long been a political machine in which the interests of politicians had been more considered than those of the public it was supposed to serve. The President began an investigation of it through an impartial commission, and he and Sherman came to the conclusion that the renovation desired, in line with his letter to the Secretary of the Treasury and his order to the Federal officers, could not be effected so long as the present collector, Chester A. Arthur, and the naval officer, A. B. Cornell, remained in office. Courteous intimations were sent to them that their resignations were desired on the ground that new officers could better carry out the reform which the President had at heart. Arthur and Cornell, under the influence of Senator Conkling, refused to resign, and a plain issue was made between the President and the New York senator. At the special session of Congress, in October, 1877, he sent to the Senate nominations of new men for these places, but the power of Conkling, working through the "courtesy of the Senate," was sufficient to procure their rejection; and this was also the result when the same nominations were made in December.