Charity organization; Housing -- England -- London; Poor -- England -- London; Working class -- Dwellings
instruct new or inexperienced visitors in the nature of their duties
and the principles they were expected to adopt. Each visitor had to
keep a book, in which the name of every applicant was entered, together
with the information obtained about him through the local branch of the
Charity Organization Society. An account of all money given to him by
any charitable agency, and a short notice from month to month of the
events in his family were also entered. Each book contained the facts
relating to residents in one court or street only, and was always in
the hands of the visitor of that court, temporary or permanent; an
alphabetical index enabled her to turn at once to the account of any
given family.
The result of this system was to train a body of visitors in judicious
and organized modes of work. The light thrown upon cases of applicants
by the Charity Organization Society, the advantages afforded by
practical work under an experienced committee, and the power of
watching individual cases of distress through a long period of their
history (a power which small districts and written records materially
increase), were all important elements in the education of these
visitors.
When this system had been in operation two or three years, it
became clear that these volunteer visitors might be valuable to
the relieving officer, if they could be brought into communication
with him, and that a mass of information had been collected in their
district-books, which might be of service to the Guardians if it
could be made available at the right moment. But the attempt to
bring them into direct communication with any official would have
been open to many objections. Confusions might arise when visitors
were absent; new visitors would occasionally have to be appointed,
and to have their work explained to them. No relieving officer would
have time to undertake this duty, nor even to communicate with so
large and fluctuating a body as that formed by these volunteers. The
Guardians, therefore, resolved to recognize one of these volunteers
as representing the whole body. The referee would be a connecting
link between themselves and the visitors, and through her only, all
communications would pass. I was asked to fill this position with
relation to the Guardians, for one reason, because I was already a
member both of the Relief Committee before mentioned, and the committee
of the Charity Organization Society, and the recognized medium of
communication between these two bodies.
Public-domain text, read in full here on John Shaqi.
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