Hospital housekeepingAikens, Charlotte A. (Charlotte Albina)
Science
Hospital housekeeping
Aikens, Charlotte A. (Charlotte Albina)
Hospitals
Another book for food supplies should be brought to the kitchen or
storeroom each time supplies are replenished. Another book for keeping
track of surgical supplies should be brought with each requisition.
Some hospitals have also a “linen book,” which tells the amount of
each kind of linen sent to the laundry from each department. Clean
linen is noted in the book also when given out. These books should be
sent to the office each week (Monday morning is usually a good time)
and the amounts supplied to each department reckoned up. When this
amount in any department is excessive an investigation can be made
with facts as a basis. Regarding this system, Sir Henry Burdette in
“The Commissariat” says: “No true economy can ever be expected under
a system by which the persons who order and use supplies, and the
person who is responsible for the bills, both work independently and
pull different ways. It is absolutely essential to a well-balanced
administration that a spirit of responsibility should permeate the
whole establishment, from the manager, on whom the multifarious charges
accumulate for payment, down to the youngest probationer charged
with serving out the rice pudding in her ward. And this spirit of
responsibility must in all cases recognize a double duty. There is
the duty towards those for whom each person invested with authority
of any kind is called on to provide, and there is the duty toward the
institution, represented by the person next in authority. Where this
dual sense of responsibility is nicely balanced in every member of the
institution, the management may be considered perfect.
To that end, it is, above all things, necessary that there should be
one person invested with general control and endowed with a grasp of
the whole situation. It cannot be too often repeated that in these
matters to know is to control. There is no other road to economy. It
cannot be compassed by appeals to conscience, not by nagging, not by
a grudging, stingy giving out of necessary articles as though the
consumer were guilty in requiring them. Let each housemaid know how
many yards of cloth she is expected to use in her cleaning in a given
time, let each pound of lint be registered against someone’s name, who
shall be accountable; let each article be given out at the right time,
on the right day, to the right person, and with the understanding that
the transaction, slight though it may be, has been noted down and will
duly find its place in the weekly average and in the record of the
whole expenditure. Let such a system once take root and then, be the
institution large or small, rich or poor, hampered with old traditions
or brimming over with untried theories, a spirit of true economy will
reign throughout every department, worth far more, indeed, than the
trifling secretarial labor expended in its production.”
APPENDIX.
Public-domain text, read in full here on John Shaqi.
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