With regard to details, I would make a few improvements at once, such, for example, as the laying on of water and repairing of dustbins; but, for the most part, improvements should be made only by degrees, as the people became more capable of valuing them and not abusing them. I would have the rooms distempered and thoroughly cleansed as they became vacant, and then they should be offered to the more cleanly of the tenants. I would have such repairs as were not immediately needed used as a means of giving work to the men in times of distress. I would draft the occupants of the underground kitchens into the upstairs rooms, and would ultimately convert the kitchens into bathrooms and washhouses. I would have the landlady’s portion of the house—i.e. the stairs and passages—at once repaired and distempered, and they should be regularly scrubbed, and, as far as possible, made models of cleanliness, for I knew, from former experience, that the example of this would, in time, silently spread itself to the rooms themselves, and that payment for this work would give me some hold over the older girls. I would collect savings personally, not trust to their being taken to distant banks or savings clubs. And, finally, I knew that I should learn to feel these people as my friends, and so should instinctively feel the same respect for their privacy and their independence, and should treat them with the same courtesy that I should show towards any other personal friends. There would be no interference, no entering their rooms uninvited, no offer of money or the necessaries of life. But when occasion presented itself I should give them any help I could, such as I might offer without insult to other friends—sympathy in their distresses; advice, help and counsel in their difficulties; introductions that might be of use to them; means of education; visits to the country; a lent book when not able to work; a bunch of flowers brought on purpose; an invitation to any entertainment, in a room built at the back of my own house, which would be likely to give them pleasure. I am convinced that one of the evils of much that is done for the poor springs from the want of delicacy felt, and courtesy shown, towards them, and that we cannot beneficially help them in any spirit different to that in which we help those who are better off. The help may differ in amount, because their needs are greater. It should not differ in kind.