Human nature and the social orderCooley, Charles Horton
Science
Human nature and the social order
Cooley, Charles Horton
Individualism; Social psychology; Sociology
Suppose, for illustration, one goes with a request to some person in
authority, and meets a curt refusal. The first feeling is doubtless one
of blind, unthinking anger at the rebuff. Immediately after that the
mind busies itself more deeply with the matter, imagining motives,
ascribing feelings and the like; and anger takes a more bitter and
personal form, it rankles where at first it only stung. But if one is a
fairly reasonable man, accustomed to refer things to standards of right,
one presently grows calmer and, continuing the imaginative process in a
broader way, endeavors to put himself at the other person’s point of
view and see what justification, if any, there is for the latter’s
conduct. Possibly he is one subject to constant solicitation, with whom
coldness and abruptness are necessary to the despatch of business—and so
on. If the explanation seems insufficient, so that his rudeness still
appears to be mere insolence, our resentment against him lasts,
reappearing whenever we think of him, so that we are likely to thwart
him somehow if we get a chance, and justify our action to ourselves and
others on grounds of moral disapproval.
Or suppose one has to stand in line at the postoffice, with a crowd of
other people, waiting to get his mail. There are delay and discomfort to
be borne; but these he will take with composure because he sees that
they are a part of the necessary conditions of the situation, which all
must submit to alike. Suppose, however, that while patiently waiting his
turn he notices someone else, who has come in later, edging into the
line ahead of him. Then he will certainly be angry. The delay threatened
is only a matter of a few seconds; but here is a question of justice, a
case for indignation, a chance for anger to come forth with the sanction
of thought.
Public-domain text, read in full here on John Shaqi.
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