Furthermore, the call and response are not only sequential but also
simultaneous. In this live dialogue both patient and nurse are calling
and responding all at once. The patient's request, for instance, is a
call for help and at the same time a response to the nurse's
availability or offer to be of help. From the other side, the _way_ a
nurse responds to a patient's call is, _itself_, a call to him for a
particular kind of response, a call for his participation in the
dialogue.
Reflect for a moment on your own example. Was your response to the
patient influenced by the value you placed on such factors as his
independence, motivation, rehabilitation, growth, strengths, pathology;
on time, on place; on agency policy? Here again goal-directedness
affects nursing dialogue. Our interpretation of the patient's calls as
well as our responses are colored by the aim of our practice. Our values
are like calls within the calls. Or to state it differently, the values
underlying our practice give meaning to the calls.
Viewing dialogical nursing as a particular form of call and response
highlights its complexity. It reveals the intricacy not only of its
patterns of flow but also of its means of expression. Nursing is a lived
call and response reflective of every mode of human communication.
Much has been studied and written about verbal dialogue between patient
and nurse. Examining verbal exchanges from the perspective of call and
response could uncover even more about this aspect of the nursing
dialogue.
It is more difficult to find written descriptions of nonverbal
nurse-patient communication, although this aspect is generally
recognized to be of equal significance. Here again the call and response
framework could be a useful aid. For instance, what does a nurse's mere
physical presence mean to a patient either as a call or response? Or
from the nurse's standpoint, under what circumstances is a patient's
presence experienced as a call and, even more, as a call for a
particular nursing response? What prompts us to respond in terms of his
posture, his color, his facial expression, his behavior, the appearance
of his clothes? Are we almost unconsciously checking some kind of "vital
signs" in the inter subjective realm?
Nursing dialogue is characterized by the unique feature of occurring
through nursing acts. The dialogue is experienced in what the nurse does
with the patient. A call and response of caring is lived through in
nurse-patient transactions (nursing care activities) from the simplest,
most basic acts of bathing and feeding to the most dramatic
resuscitation. {31}
Public-domain text, read in full here on John Shaqi.
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