On the intensive development of this idea
by Andrew Carnegie, within his expanding
organization, hinged the tremendous progress
and profits of the Carnegie Company. ``The
little boss'' matched furnace against furnace,
mill against mill, superintendent against
superintendent. He scanned his weekly and
<p 50>
monthly reports not merely for records of
output, but for comparative consumption of
ore, fuel, and other supplies, for time and labor
costs in proportion to product.
If a superintendent, foreman, or gang failed
to respond to this urging, failed to get into
the race for the famous broom which crowned
the stack of the champion Carnegie mill or
furnace, the parallel showing of the other mills
became a club to drive the laggards into line.
So intense was the competition, so sharp the
verbal goads applied that Jones, after resigning
in indignation, parodied in sarcastic
notes in this manner the Carnegie fashion of
bringing executives to task: ``Puppy dog
number three, you have been beaten by puppy
dog number two on fuel. Puppy dog number
two, you are higher on labor than puppy
dog number one.''
How effective was this system of pitting
man against man, plant against plant, was
shown by the dominant position of the Carnegie
Company in the trade when the Steel
Corporation was launched and by the stag-
<p 51>
gering value put upon its business. Indirect
testimony of the same fact was given another
time by Jones when he refused thousands of
dollars in yearly royalties for the use of his
inventions by outside companies, this though
the men who sought them were personal friends
and his contract with the Carnegie Company
allowed such licenses. His excuse was eloquent
of the power residing in the Carnegie
contest for efficiency and results: leadership
for his charge, the Edgar Thompson works, in
output and costs, meant more to him than
money and a chance to help his friends.
_The Carnegie system was one of the most
comprehensive applications in business of man's
instinct of competition to the work of increasing
individual and organization efficiency_.
In the handling of executives it was carried
to such extremes as few great managers would
approve to-day. Undeniably, however, the
contest idea was an important influence in the
building up of a vast business in relatively brief
time, while the influence on the pace of the
whole industry gave the United States its
<p 52>
present supremacy in steel and iron. It survives
in the parallel comparisons of records
with which the Steel Corporation measures
the efficiency of its units of production and
keeps its mill superintendents to the mark.
It is utilized, in some degree and in varying
departments, by hundreds of successful houses.
Let us analyze the facts, the habits of
thought, the emotions behind competition and
determine where and how it may be applied
to the task of increasing our own and our
employees' efficiency.
Public-domain text, read in full here on John Shaqi.
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