The mayor yielded; the extension was
granted. And the men made their promise
good literally, waiving jealously guarded rights
and sparing no effort to forward the undertaking.
The miners, masons, carpenters, and
specialists in other lines in which additional
skilled men could not be secured labored frequently
in twelve-hour shifts and accepted
only the regular hourly rate for the overtime.
With such zeal animating them, only one conclusion
was possible. The tunnel was entirely
<p 78>
completed before the ninety days of grace had
expired.
Here was loyalty as stanch and effective
as that which wins battlefields and creates
nations. It increased the efficiency of the
individual workers; it greatly augmented the
effectiveness of the organization as a whole.
It was developed, without appeal to sentiment,
under conditions which make for division
rather than co<o:>peration between employer
and employee. The men were unionists;
wages, hours, and so on, were contract matters
with the boss. Yet in an emergency, the tie
between the tunnel builder and his men was
strong enough to stand the strain of the fatiguing
and long-continued effort necessary
to complete the job and save the former from
ruin. Like incidents, on perhaps a smaller
and less dramatic scale, are not uncommon;
but the historian of business has not yet risen
to make them known.
<p 79>
_Loyalty, to Nation or Organization, shows itself
in an Emergency_
As with patriotism, business loyalty needs
some such crisis as this to evoke its expression.
In peace the patriotism of citizens is
rarely evident and is frequently called in
question. In America we sometimes assume
that it is a virtue belonging only to past
generations. But every time the honor or
integrity of the country is threatened, a multitude
of eager citizens volunteer in its defense.
Likewise, many a business man who has
come to think his workmen interested only in
the wages he pays them, discovers in his hour
of need an unsuspected asset in their devotion
to the welfare of the business, and their willingness
to make sacrifices to bring it past the
cape of storms.
Study of any field, of any single house, or
of any of the periods of depression which have
afflicted and corrected our industrial progress,
will convince one of the unfailing and genuine
loyalty of men to able and considerate em-
<p 80>
ployers. So generally true is this, indeed, that
``house patriotism,'' ``organization spirit,'' or
``loyalty to the management'' is accepted
by all great executives as one of the essential
elements in the day-by-day conduct of their
enterprises.
Public-domain text, read in full here on John Shaqi.
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