Industrial Progress and Human EconomicsHartness, James
General
Industrial Progress and Human Economics
Hartness, James
Industrial efficiency; Personnel management
The men who have lost faith in their own machinery should be told
that no company can survive the effects of weak-kneed advocates.
Any company is better for a certain amount of aggressive
competition. Any company can stand more or less opposition from
its friends the enemy, but no company can continue to exist under
the blighting effects of the men who have lost this confidence in
them or their product.
The post graduate course for restoration of the near-wise man
should include educational means of all kinds. The means should be
especially adapted to the need of each student or patient.
There might be a phonograph in each room, which should work all
night and all day. This machine should repeat over and over a few
short sentences like the following:
"The only perfect machine is the one you do not know."
"Study the machines offered by your competitors, just to get the
same degree of knowledge of the 'other' machines--not for the
purpose of slandering or even mentioning--but just to restore your
confidence in the relative value of your own machine."
"Don't try to get back your belief that your own machine is
perfect--that has gone forever--only look at the other machines
and learn that your own is the best."
This kind of confidence will not be exuberant, but it will have
marked efficiency in the cold gray world in which you are to again
try your strength.
Specialization.
We find that in keeping with the trend toward specialization, the
machine shop is now manned and directed by specialists, whose
close application to the technical science of their respective
specialties has in a degree obscured other elements with which
their interests should be coordinated. Among these we generally
find the so-called human element. This feature of specialization,
which is the natural result of concentration and undivided
attention to the work in hand, has entailed a string of
consequences that has lessened the spirit of fellowship and
co-operation.
The workman in the old machine shop was known as a machinist, an
apprentice or a helper. The machinist trade required skill at
bench, vise and forge, and in the operation of the lathe and
planer. It also required a general knowledge and resourcefulness
which enabled the machinist to make good with the meager
facilities. The large specialized shop of today was not known.
Today the machine shop is filled with a variety of machines which
have grown out of the original types. Each shop's equipment is
selected to serve the needs of that shop, and since each shop has
a special purpose, its equipment seldom includes the full range of
machine-shop machinery.
Today the work flows through the machine shop in lots of large
numbers of pieces of a kind, and each machine, as well as each
worker, is kept at one kind of work and usually at one simple
operation.
Public-domain text, read in full here on John Shaqi.
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