Industrial Progress and Human Economics — John Shaqi
Industrial Progress and Human EconomicsHartness, James
General
Industrial Progress and Human Economics
Hartness, James
Industrial efficiency; Personnel management
For all such machinery the design must more or less conform to the
thought and habits of work of all concerned. Some of the most
direct designs have failed to meet with success just because the
inventor did things in an unusual way. The unusual way is a blind
way, and is difficult to find. In some instances it amounts to no
way at all, for it is never used.
If a radical change in design is to be made, the new machine
should be one that will be the most readily understood. Obscure
parts or unusual means should be avoided.
If moving parts must be covered, some way should be provided for
convenient observation. It is the obscure departure that is the
most troublesome, and it is the obvious thing that offers the
least resistance to progress.
There is a chance to progress by obvious devices, and such
progress is enjoyed by all, from the makers to the users. It
stimulates their weak but wholesome appetite for progress.
Technical View Insufficient.
But whether the clear view of the designer is due to peculiar
fitness for seeing such things, or to proper application, the fact
remains that this clear view of the technical side is insufficient
in itself. The man with the clear view must also realize that
others do not get the same view. He must know that the mind
automatically takes in things of interest to it and wards off
others. Even when the individual apparently tries to comprehend
something in which he has no special interest, it only results in
a superficial mental impression, one that has no appreciable
effect on the actions.
This failure of mankind in general to grasp the advantages of a
new mechanism as it appears on paper is only a slight part of the
troubles to be encountered by a progressive designer.
He has to contend with habits of thought and action of all the
human beings affected by the new machine. This includes the entire
group of men in the manufacturing plant in which the machine must
be made, the business organization both in this plant and the one
in which it is to be used, and, after all this, the greatest
obstacle of this kind is to be met in the man who uses the
machine. For it is in his hands that a machine must prove its
value.
When we consider the inertia of mind and body, it is truly
marvelous that there has been any progress in machine design. In
fact, if the machine-building trade were in retrogression, with
only a few new men being taken in there would be little or no
excuse for making machine tools of new design. The older workers
would get along about as well without the improved machines.
This is not said in a spirit of fault finding. It is a great fact
that we should grasp if we are to design machinery successfully.
It is difficult for the man of sanguine temperament to really
accept this view, and it is also hard for one who is continually
searching for knowledge. But it must be appreciated, and all work
must conform to this principle, if it is to be pushed forward
along the lines of easiest progress.
Public-domain text, read in full here on John Shaqi.
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