Library Essays; Papers Related to the Work of Public LibrariesBostwick, Arthur E. (Arthur Elmore)
Science
Library Essays; Papers Related to the Work of Public Libraries
Bostwick, Arthur E. (Arthur Elmore)
Library science; Public libraries
The individual user is quite wrong, of course, in condemning a
regulation that annoys him personally, for this reason alone; but if we
should find that it annoyed all other users as well without other
advantage than the saving of some trouble to the library assistant, he
would, I conceive, be quite right in calling it “red tape.” This term is
applied primarily to annoying official restrictions that have no use
whatever, but we may well extend it to restrictions that benefit the
administrator without improving the administration. Rules, customs and
manners of procedure in a library, whether they say “thou shalt” or
“thou shalt not” are of two kinds--those addressed to the library staff
and those addressed to the public. Both, however, are intended to enable
the public to get more good out of the library. The members of the staff
are told to do certain things and not to do others, because this will
make it easier for the users of the library to get what they want. The
latter in turn are bidden to do this and forbidden to do that--not, as
some of them seem to think, to make the librarian’s work easier or to
save him trouble--but to throw the library open wider to their fellows.
System of this kind may bear very hard on the individual user; he may
chafe, for instance, at any restriction in the number of books that he
is allowed to borrow--but if no such restriction existed, the privileges
of his fellow borrowers would be curtailed thereby. He may grumble
because the time limit on his book has expired before he has finished
reading it, unmindful of the fact that some of his fellow readers are
anxiously waiting for it. But if the book in his possession is not
wanted by anybody; if there are other such unused books in the library
that he wants, should he not have and keep them? Assuredly. Every
library should make arrangements whereby none of its books should be
kept from use to stand idly on the shelves. Our test of public
usefulness declares as decisively for this as it does for the partition
of privilege in the case of more than one anxious borrower.
Public-domain text, read in full here on John Shaqi.
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