Library Essays; Papers Related to the Work of Public LibrariesBostwick, Arthur E. (Arthur Elmore)
Science
Library Essays; Papers Related to the Work of Public Libraries
Bostwick, Arthur E. (Arthur Elmore)
Library science; Public libraries
To return to that part of the library machine that affects the library
staff, I have many times heard assistants complain of incidents of
organization and systematization that seemed to them too much like those
in vogue in commercial institutions. Now it may be freely admitted that
there is a difference between the library and the store or the factory,
or more generally between any institution for the public good and one
for private gain. In the former the public advantage is the prime
object, and to attain it we must often consult the comfort or
convenience of the administrators. In the latter, the advantage of the
administrators is the prime object, and to gain it they are generally
forced to consult the comfort and convenience of the public. The primary
and secondary elements are reversed, but they exist in each. Both the
department store and the library must look out for the public. It is the
library’s business to do so, and it is in the store’s business advantage
to do the same.
It is hard to see, therefore, why any kind of system that will make a
store work better is not worth looking into by a librarian. The
systematization in the staff of an up-to-date, modern business
organization, and in its work, is a continual surprise to him who has
not looked into such things for a score of years. The stores and the
factories are ahead of librarians in this respect, and we may as well
admit it. After all, this is natural. What is to one’s business
advantage is always done better than what is merely one’s business. But
there is no reason why we should not study these better methods and
imitate those that are worth copying.
Public-domain text, read in full here on John Shaqi.
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