Our leaders must be "good leaders." This does not mean only employers
and their subordinates, or only labor leaders. It means every man in
the nation who is responsible for the control and work of others. These
men are all leaders in our sense, each one responsible for the effects
of his leadership on the members of his group, be it large or small.
Let these men sense their responsibility, realize that the quality of
their leadership has far reaching effects upon character as well as
upon immediate accomplishment, and they may easily by personal example
and thoughtful conduct of office arouse a tide of loyal service which
will sweep discontent and palliatives into oblivion and fairly flood
the country with sanity, prosperity and happy living.
As a first step toward this, no matter what his business or profession,
each leader should realize that in controlling the work of his men he
is _handling human tools_--sentient human beings, like himself. Here
is a craftsmanship worthy of study. One may not hope successfully to
handle these tools, hit or miss, without special thought or training.
Yet many have never thought of this, or considered what it means to
them personally as leaders. If they would do this alone, they would
find themselves self-prompted to such conduct of office as would give
far better results. When a man is charged with directing the efforts
of certain individuals to a given end, these individuals become
instruments in his hand for the accomplishment of this purpose. They
are his tools. He will find them sensitive, difficult instruments,
capable of splendid accomplishment if skillfully handled, but blunt
and ineffective in unskilled hands. Every leader should realize and
continually think of this fact: _My principal tools are human beings
and I must think how to handle them as such._
If a man has won promotion to leadership, no matter in what field of
activity--in sport, shop, office or the field--he may no longer win
success by skill in using the tools he has been using. It is now his
job to direct others in using them. These others, these human beings
such as he was, are now to be _his tools_. And as he won his promotion
by training his body, brain and nerves to use his original tools to
best advantage, so now he will succeed as leader by learning to use
skillfully these new human ones.
Public-domain text, read in full here on John Shaqi.
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