_Cheerfulness, a Responsibility._--It is plain that men cannot do good
work in an atmosphere of gloom. In fact in happy Burma, "The Land of
Mandalay," the people refuse to work at all unless things are cheerful;
and the best labor boss there is he who can crack the most jokes and
keep his men chuckling. That has its application even in handling
stoical Anglo-Saxons--"Angry Saxons" as one of our colored soldiers
called it. Elastic muscles, alert minds, superior energy and endurance
come from cheerful spirits and happy hearts. That group is unfortunate
which does not contain at least one indomitable soul (generally
Irish) who will joke and jolly the crowd along through hardships and
to far greater accomplishment. You know why the bo's'n always leads
the sailors in a swinging song or in cheering as they haul the heavy
sheet. He puts this spirit into them for the greater exertions they
will make. One group of marching soldiers will sing and joke themselves
happily into camp, when other grim and silent ones will barely drag
themselves in for their fatigue. Yet true as all this is there are
leaders who sacrifice it by such surly, inconsiderate, dominating
control as to keep their men sore and heavy-hearted, discouraged with
themselves and the work, and indifferent to results. These leaders
create an atmosphere of impenetrable gloom, and then expect the
impossible in demanding good work. Cheerfulness and hopefulness must
always emanate from the leader--no possible hardship or obstacle may
justify his failing to radiate these helpful qualities. They shine out
from a character too strong and resourceful to be overcome by any
obstacle, too confident of the excellence of his men and their ability
to overcome it to be other than cheerful in meeting it. You will find
occasions when it will test your own courage, physical fitness and
vitality to do this; for you must give of your spirit to put spirit
into the men, and by the sheer force of your cheerful dominance over
the adversity, _lead_ them through to a happy conclusion.
_Growling Permissible._--As to growling and "kicking agin the
government," it all depends on who does it and how he does it. A
certain amount of thus letting off steam seems good for the soul of
man--and so far should not be denied to your men. You may ignore
it, make light of it, and even sometimes get a good laugh out of it
and so clear the atmosphere. It is doubtful if you may ever indulge
yourself in it in the hearing of the men. And if it smack of real
disloyalty, then you may not tolerate it, for it will undermine their
morale, and injure that determined spirit of putting things over at all
costs. You must know your men so you may use good sense about taking
their vaporings too seriously, and still prevent anything like real
disloyalty. As members of a group men lose much of their individual
responsibility and become more or less like children. You consider this
in judging their real feelings as they talk together.
Public-domain text, read in full here on John Shaqi.
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