The man, whose name turned out to be Mr. Rushmore, took us into his
office and told us to sit down, and pressed a button. In come a girl and
he told her to bring the Silas Bugg contract. She came back in a minute
and put it on his desk. Mr. Rushmore read it through and sort of
frowned. Then he figured a little.
“According to this,” he says, “we owe you three hundred and sixteen
dollars.”
“With the discount off?” says Mark.
“Yes; I figured that.”
“More ’n I hoped,” says Mark. “That’ll t-take care of the pay-roll for
quite a spell.”
“This last shipment completed your contract,” says Mr. Rushmore. “Do you
want to make a new contract with me on the same terms?”
“I m-may,” says Mark, “but not to-day.”
“Why not to-day?”
“Because,” says Mark, “Silas Doolittle never knew what it cost him to
manufacture, and he was always l-losin’ money. It don’t take much work
to guess he was sellin’ for too little. We’re workin’ out the costs of
everything, to get it exact, and until we know we hain’t makin’ a
contract.”
“By Jove!” says the man. “Whose idea was that?”
“Mine,” says Mark.
“Who is running that mill?”
“Us four boys.”
“No man to boss you?”
“Only man around the p-premises is Silas Doolittle.”
“And you stepped in to untangle things, eh? Well, young man, I shouldn’t
be surprised if you did it. Where did you get your ideas of business?”
“Hain’t got many, but we got to have somethin’ to go by. Common sense
tells a f-f-feller he can’t make money sellin’ for less’n cost.”
“That’s a great truth,” says Mr. Rushmore.
“How about our m-m-money?” says Mark.
“I’ll have a check for you at once. When you get around to it, let me
know. We need quite a lot of spindles and will need them all this year.”
“Glad to supply ’em,” says Mark, “but not till we got our costs.”
“I’ll take a chance if you will,” says Mr. Rushmore, and I saw a twinkle
come into his eye again. “I’ll raise the figures in this contract five
per cent. That ought to make you come out right.”
Mark studied a minute. “No,” says he; “that wouldn’t be business for
either of us. We m-m-might not be gettin’ enough, or you m-might be
p-payin’ too much. The only way is to be f-f-fair to both parties. We
want you satisfied as well as us.”
“Son,” says Mr. Rushmore, “you’ll get along. That’s a business principle
that will bring success. The satisfied customer is the valuable
customer. Stick to it.”
“I’m goin’ to,” says Mark.
Mr. Rushmore had a check made out and gave it to us. “What are you going
to do the rest of the day?” says he.
“We’re goin’ to go around some of these turnin’-mills in Bostwick and
see how they work, and t-t-talk to some of the bosses and git what
information we can. I got a n-notion Silas’s way of doin’ things might
be improved some.”
“Maybe you’re right,” says Mr. Rushmore. “We do quite a bit of our own
turning. Glad to have you go through the plant.”
“Make any dowels?” says Mark, and I wondered what he asked that for.
“About a hundred millions a year.”
Public-domain text, read in full here on John Shaqi.
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