"The only thing I can suggest about the new tickets is, that the _Press-marks_ should be made more _simple_; but this is so manifest, and is so entirely dependant upon the re-arrangement of the Library, that it would be ridiculous to say another word on the subject. "As to _dispatch_ in procuring books. Not only does my own experience convince me of the great improvements which have taken place since your last appointment, but such is the opinion of every one whom I have heard speak of the Museum; and I have long had daily opportunities of witnessing your courtesy and earnest desire to render your Department as beneficial as possible to the Public. To point out a defect, or to suggest an improvement, is to secure your attention; and, as a matter of common justice, I anxiously bear testimony to the change which has taken place since your promotion. You have done wonders in a few weeks; and I pray you not to allow the caprice or folly of individuals to affect your exertions. "Believe me, with great esteem, my dear Sir, very sincerely yours, &c." This letter stated almost all that could be said in favour of the plan: it seemed to express opinions maturely considered; I was therefore unprepared to hear condemned, as unnecessary and vexatious, (_See_ No. X.) what had been pronounced by the same writer, as not only not vexatious, but absolutely necessary. The plea, that "he usually writes and speaks from the impression of the moment," may as easily be alleged in defence of his present as of his former judgment, and lead people to trust neither. But although that letter sets forth what can be said in favour of the plan which it praises, it touches but slightly on those hindrances, which carelessness or malice can alike produce to defeat its success. Any person, who, from either cause, gives wrong references, who writes illegibly, who misdescribes a book, who misspells the name of an author, who asks for a large number of books at the same moment, who will not take the trouble to deliver his tickets to the proper person, but leaves them about to be lost or mislaid, who has recourse to the pettiest devices to create a grievance for the purpose of complaining of it, such a person will certainly be kept occasionally waiting; and how can it be otherwise? Yet these are the very persons who complain most, avoiding, however, investigation, when they would be proved wrong, and writing anonymously to newspapers, stating truly, it may be, the fact of having been kept waiting, but taking good care to render it impossible to prove that it was by their fault. This is not all: the endeavours made to correct their mistakes and to decipher their handwriting, take much time; and the delay is not unfrequently turned against the officers and servants of the Museum, who are actually found fault with for doing more than they are bound to do. Meanwhile, readers who have done all