Our business civilization : $b some aspects of American cultureAdams, James Truslow
General
Our business civilization : $b some aspects of American culture
Adams, James Truslow
National characteristics, American; United States -- Civilization -- 1918-1945; United States -- Social conditions -- 1918-1932
Perhaps the greatest pressure on the individual to force
him to be wary of how he appears to others is in business,
for the overwhelming mass of Americans are in the varied
ranks of business of some sort or another. One who has
reached the top and “made his pile” may, perhaps, do more
or less as he pleases, subject only to milder forms of social
pressure; but for those on the way the road is beset with
pitfalls. Nearly every man wants to make himself popular
with his employers, his fellow-workers, his office superiors,
or his customers. These are made up of all sorts of men,
but the sprinkling of gentlemen and scholars among them is
so slight as to be almost negligible for the purpose of helping
one’s advancement. In America, to an extent known nowhere
else, organization is used for every purpose. It is
hardly too much to say that there can hardly be an American
who is not a member of from one to a dozen organizations,
ranging from Rotary, Lions, Kiwanis, Red Men, Masons,
Mechanics, the Grange, and dozens more, to Bar Associations,
Bankers’ Clubs, and social and country clubs innumerable.
Some of the larger corporations, notably the banks
and trust companies in New York, now have clubs made
up entirely of members of their own staffs, with obvious
intent. In many lines of business the effect produced by
one’s personality at the annual “convention” is of prime
importance. For business reasons it is essential that men
should be at least moderately popular at all such organizations
or meetings. On an unprecedented scale, tacitly
understood but not openly acknowledged, there is competition
for personal popularity. In many lines, such as stock[Pg 211]
brokerage where the service is almost wholly personal, it is
needful to “play with your customers,” the necessity varying
not with their social congeniality but with the size of their
account. In salesmanship of all sorts the results of the
“personal approach” are, of course, of the first importance.
Public-domain text, read in full here on John Shaqi.
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