Our business civilization : $b some aspects of American cultureAdams, James Truslow
General
Our business civilization : $b some aspects of American culture
Adams, James Truslow
National characteristics, American; United States -- Civilization -- 1918-1945; United States -- Social conditions -- 1918-1932
Business rewards are greater than ever for those who are
successful, but granted the social value of the business man’s
services and granted also the “dignity of labor,” it may well
be asked whether a standard of living is really intrinsically
high which thus places additional burdens on the shoulders
of whole classes of the country’s spiritual and intellectual[Pg 54]
leadership, its clergymen, its teachers, and writers, in order
to lighten the load of the carpenters, cooks, and chambermaids.
It may be truly said that Society has always expected
the intellectual classes to content themselves to a
great extent with rewards that are not pecuniary. That is
so, but the tremendous advance in the standard of living and
the tremendously increased gulf between the man of large
income and the man of a moderate one has served to depress
these classes in the comparative scale far below the point of
two decades ago. I have every sympathy with labor, but its
increased share of the national income should come from the
accumulating surplus, the location of which is very clearly
indicated from the income tax lists, and not from mulcting
the professional and clerical classes scarcely a step now in
the economic scale above labor itself. I cannot see that the
standard of life for the community as a whole is going to be
made higher by taking a vacation and a cook away from the
college professor and giving them to the conductor or the
bricklayer, while the rich business men get incredibly richer.
Before we leave this phase of the question, let us glance at
some of the office workers under the new standard. What
mass-production methods have done in the way of deadening
routine for the factory workers is too well known for repetition,
in spite of much glossing over, but what is going on
in office work may be less generally understood. The new
idea of the relations between employer and employee in mass-production
is that the employer buys “production,” that is,
“output,” from the employee. Thus we read in a book on
office technic how improvement was made in an up-to-date
office. Motion pictures were taken of the clerks opening the
morning mail. As a result of a study of these pictures, the[Pg 55]
motions of the clerks were “reduced from thirteen to six and
the output increased from 100 pieces an hour to 200 an hour.
A further refinement in the manner of arranging the opened
and unopened letters on the table brought the rate to 250 an
hour. Output was still further increased by the use of a
‘motion-studied table’ to 300 an hour.”
Public-domain text, read in full here on John Shaqi.
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