And yet with all of this wretched system, or lack of any system
whatsoever, those little railroads of yesterday had many, many things in
their favor. Their very individuality was an asset. The fact that they
were owned and operated by men who lived upon their lines or very close to
them was a still greater asset. The railroad executive of those days
understood from first-hand knowledge and intimate personal contact the
problems as well as the opportunities of the communities that he was
trying to serve. And a third and still greater asset was the close
personal relationship that he might enjoy with his employees. On a
railroad owning from twelve to twenty locomotives he might know, and
almost invariably did know, not only each of those engines individually
but the men who ran them. In fact in those days it was customary for a
locomotive to be named and to be assigned to a permanent crew of engineer
and fireman, who immediately began to take a surpassing pride in the
upkeep of their craft--in keeping her boiler black and shiny and her
brasses and her nickel-work gleaming like new.
In these days the brass and the nickel and all the rest of the former gay
trimmings have departed from the locomotive. Its boiler is no longer
shiny. On the average American railroad, locomotive upkeep has become an
all but forgotten art. The names and the individuality have gone from its
engines. They are assigned to crews out of the roundhouses in a very
systematic and utterly unsentimental way. Yet something very definite has
been lost.
You could scarce expect a modern railroad president whose system may own
three or four thousand locomotives to know any considerable number of the
men who operate them. Yet here is the loss. On that little road of
yester-year the president not only knew his engine crews by
name--generally calling them by their first names--but his conductors, his
station-agents, his telegraphers too. And knowing them, understanding
them, working with them in almost every case, there was no labor-union
problem to confront him. There were no unions then for the simple reason
that there was no necessity for them. The labor-union upon the railroad
with all of its problems for the management came definitely as an effect
of its super-consolidation. And the railroad tradition began to fall.
Even after the first steps in the inevitable consolidation of our various
lines had begun, when for instance the six railroads in the
three-hundred-mile stretch between Albany and Buffalo had been merged into
the first New York Central, this intimate sense of personal relationship
remained for a long time.
Public-domain text, read in full here on John Shaqi.
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