Papers and Proceedings of the Thirty-Fourth Annual Meeting of the American Library Association: Held at Ottawa, Canada, June 26-July 2, 1912
Science
Papers and Proceedings of the Thirty-Fourth Annual Meeting of the American Library Association: Held at Ottawa, Canada, June 26-July 2, 1912
American Library Association; Library science -- Congresses
We may attempt in every way possible to make general rules governing
the efficiency of the library staff, and attempt to maintain certain
definite standards, both for the sake of the public and in order to
keep down the expense of maintenance, but with all this we shall never
be able to reach a perfect system, partly because many employees give
promise of much, but soon reach the limit of their capacity and cease
to grow, and also because of the frequent unavoidable changes.
There is some variance in the minds of librarians regarding the place
of the library in a city, but without discussion we must all agree
that first of all the free public library is a collection of books
maintained for the use of the public. In order that these books may be
available the employees must not only give efficient service, but they
must also have a clear understanding of the public.
It has been said many times that a few books in the hands of an
intelligent and discriminating employee are of greater value than a
large collection poorly handled. The employees constitute the medium
by which the books reach the public and it rests with the buyer,
the cataloger, the desk assistant, the reference librarian, and the
children's librarian to see that these get into the hands of the right
people at the right time. It is here that the careful discrimination of
the librarian and assistants is necessary.
The average library is much too large to be well used by the public
and the employees of the library. In most libraries of 100,000 volumes
there are possibly not more than 10,000 which are of real value. If
the employees could know the authors, titles, and something of the
contents of most of these it is quite as much as may be expected. If
the assistant comes to the library with a reasonably good education and
something of a desire to add to what she has, and will read regularly
of books which are of general interest there is no reason why she
should not learn to discriminate quite as carefully in the selection
of books for the individual borrower as the assistant who has made a
special study of the criticism of literature.
No mention has been made of requirements for special positions in a
library. This can only be settled after the employee has shown some
fitness for special work. As the library is what the librarian and
assistants make it, it rests with the librarian and those in the
highest positions in the library to decide definitely on a policy, the
result of which shall be prompt and efficient service from the time of
the purchase of the books to their final distribution into the hands of
the people.
The CHAIRMAN: Next upon the program occurs the paper, "The efficiency
of the library staff and scientific management," by ADAM STROHM,
assistant librarian Detroit public library.
THE EFFICIENCY OF THE LIBRARY STAFF AND SCIENTIFIC MANAGEMENT
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