Postal service -- United States -- Second-class matter
The second fact I desire to put forward is that since the days of
Benjamin Franklin there have been but few, a possible three or four,
Postmaster Generals who had any qualifications whatsoever, business
or other, to direct the management of so large a business as that
comprehended in the federal postal service. Not only are the chiefs,
the Postmaster Generals, largely or wholly lacking in business and
executive ability to manage so large an industrial and public service,
but their chosen assistants (Second, Third and on up to the Fourth or
Fifth “Assistant Postmaster Generals”), have been and _are_ likewise
lacking in most or _all_ of the essential qualifications fundamentally
necessary to the management and direction of large industrial or service
business enterprises. I venture to say that none of them have read, and
few of them even heard of, the splendid book written by Mr. Frederick
W. Taylor explaining, really giving the A, B, C of the “Science of
Business Management,” which for several years has been so beneficial in
the business and industrial methods in this country as almost to have
worked an economic revolution. I equally doubt if they have even read the
series of articles in one of the monthly periodicals, which Postmaster
General Hitchcock and his coterie of conspirators tried to stab in the
back with that Senate “rider” on the postoffice appropriation bill. Yet
Mr. Taylor wrote these articles, and Mr. Taylor must _know_ a great deal
about economic, scientific business management. _He must know_, otherwise
the Steel Corporation, the great packing concerns, several railroads,
the Yale and Towne Manufacturing Company, the Link Belt Company and
a number of other large concerns, as well as the trained editors of
several engineering and industrial journals, would not have so generally,
likewise profitably, adopted and approved his recommendations and
directions.
Yet while most of these “Assistant Postmaster Generals” and _their_
subassistants have been glaringly--yes, discouragingly--incompetent
to manage and direct the work of their divisions, some of them have
shown an elegance of aptitude, a finished adroitness in using their
official positions to misappropriate, _likewise to appropriate to their
own coffers_, the funds and revenues of the Postoffice Department.
Reference needs only to be made to the grace and deftness displayed by
August W. Machen, George W. Beavers and their copartners. The one was
Superintendent of Free Delivery, the other Superintendent of Salaries
and Allowances, and the way they, for several years, made the postoffice
funds and revenues “come across” beat any get-rich-quick concern about
forty rods in any mile heat that was reported in the sporting columns of
the daily press.
Public-domain text, read in full here on John Shaqi.
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