There is a "classic example" of the effect of belittling a victory.
The British public first got details of the Battle of Jutland from the
German announcement of a naval victory, including names and number of
British vessels sunk. The first British communique was no more subdued
than usual, but coming _after_ the German claims and making no
assertions of victory, taking scrupulous care to list _all_ British
losses and only positively observed German losses, the announcement
pulled morale down--not because it gave bad news, but because it put a
bad light on good news; it did not allow morale to be level with
events. The best opinion of the time considered Jutland a victory
lacking finality, but with tremendous consequences; and Churchill was
called in as a special writer to do the Admiralty's propaganda on the
battle after the mischief was done. The time element was against him
for a belated explanation is never as effective as a quick capture of
the field by bold assertion and proof. Mr. Churchill was himself
belated, a generation later, when he first defended the Navy for
letting the Gneisenau and Scharnhorst escape and then, a day later,
asserted that the ships had been compelled to leave Brest and that
their removal was a gain for the British. The point is the same in
both cases: the truth or an effective substitute may be used; but it
has to correspond to actuality. The Admiralty underplayed its
statement at Jutland. Churchill over-explained the situation at Brest.
Both were bad for morale.
_The Hypodermic Technique_
The "shot-in-the-arm" theory of morale is a confession of incompetence
in propaganda. For the healthy human being does not need sudden
injections of drugs, not even for exceptional labors; and the
objective of propaganda is to create an atmosphere in which the
average citizen will work harder and bear more discomfort and live
through more anxiety and suffer greater unhappiness _without
considering his situation exceptional or abnormal_.
To "boost morale", to give the public a shot of good news (or even a
shot of bad news), is an attempt to make us live above our normal
temperature, to speed up our heart-beat and our metabolism. War itself
raises the level; and all we have to do for morale is to stay on the
new level.
The principle that the citizen must not consider his situation
exceptional is one of the few accepted by democratic and autocratic
States alike. Hitler announces that until the war is over he will wear
a simple soldier's uniform; Churchill refuses to accept a hoard of
cigars; the President buys a bond. In every case the conspicuous head
of a nation does what the average citizen has to do; and because each
citizen is like his leader, all citizens are like one another. A unity
is created.
_Re-Uniting America_
Public-domain text, read in full here on John Shaqi.
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