Social Work; Essays on the Meeting Ground of Doctor and Social WorkerCabot, Richard C. (Richard Clarke)
Science
Social Work; Essays on the Meeting Ground of Doctor and Social Worker
Cabot, Richard C. (Richard Clarke)
Charities, Medical; Friendly visiting; Medical social work -- United States; Social service
The medical avenue of approach, then, the plan and hope of establishing
intimate relations with a person or a family while we are trying to give
them medical assistance, offers incomparable advantages. These
advantages become clearer still if we compare them with the special
difficulties which arise if one tries to begin an acquaintanceship with
financial inquiries or with moral investigations. People who will agree
on everything else will quarrel on money matters. There is nothing that
so easily leads to friction, suspicion, and unfriendliness, as the
interview in which one is trying to make out whether people are speaking
the truth, the whole truth, and nothing but the truth, in relation to
their income and expenditure. This matter very naturally seems to people
their own business. They quite naturally resent inquiries on such
matters by strangers. They feel attacked and in defence they are apt to
conceal or color the truth. And yet, if a friendly relation has first
been established through the patient's recognition of our genuine desire
to help his physical difficulties, the financial inquiries which make a
necessary part of the home visitor's work can much more easily follow.
One has to understand what money is available in order to make the best
plans for nutrition, for home hygiene, for rest and vacation--all of
which naturally form part of our medical interest. I wish to make quite
clear here my appreciation that good social workers never begin their
relationships with a client by assuming a moral fault on his part and
never push the economic questionnaire into the first interview. All I
wish to point out is that it is perhaps easier for the medical social
worker than for others to avoid these blunders.
At the outset of a relationship which aims to be friendly,
investigations which start with the assumption that there has been some
_moral fault_ or weakness in those whom we wish to help are even worse
than financial inquiries. The instant that the social worker finds
herself in the position of a moral critic, it becomes next to impossible
that a friendly relation not hitherto established, shall be built up
from the beginning. Late in the course of a friendship established long
before, moral help, even moral criticism, may be welcome. But it cannot
often or easily be one of the topics of conversation, one of the points
of investigation, in the early stages of what we hope to make a friendly
relation.
Everything stands or falls with this. We cannot even teach hygiene, we
cannot even make medical principles clear unless we have succeeded to
some extent, perhaps without any merit on our part, perhaps through
extraordinary good fortune, in acquiring a genuine liking for the person
whom we want to help. Once that is attained, we can work miracles. But
if it is wholly lacking, we cannot count upon accomplishing the simplest
interchange of accurate information; we cannot achieve the most
elemental hygienic instruction.
Public-domain text, read in full here on John Shaqi.
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