Social Work; Essays on the Meeting Ground of Doctor and Social Worker — John Shaqi
Social Work; Essays on the Meeting Ground of Doctor and Social WorkerCabot, Richard C. (Richard Clarke)
Science
Social Work; Essays on the Meeting Ground of Doctor and Social Worker
Cabot, Richard C. (Richard Clarke)
Charities, Medical; Friendly visiting; Medical social work -- United States; Social service
He is often very much at a loss to be sure how bad the patient's
symptoms really are, how much the patient suffers, how serious the case
is. The social worker is often able to help in discovering why the
patient really came to the dispensary, discovering, perhaps, that the
reason is such as to show that the malady is really a trifling one. She
may find, for instance, that the patient has come merely because her
husband had to come, anyway, and she thought she would get the benefit
of whatever there was to be had in the way of medical assistance at the
dispensary, even though, unless her husband had been going, anyway, it
would not have occurred to her to make the independent visit upon her
own account. Or, again, the visit may be due chiefly to curiosity,
especially if the dispensary has been newly established or has added
some new features to its methods of diagnosis and treatment. These facts
are passed along from person to person; the person hearing of them may
appear as a patient chiefly to see just what it is that her neighbors
are getting when they go to the dispensary. I have known a patient to
come merely because he was alarmed as a result of a recent conversation
with a friend. His friend had been hearing about heart trouble and had
mentioned some symptoms such as pain about the heart or cold extremities
or dizziness. Any one sick or well on hearing such symptoms may easily
remember that he has had them himself not long ago, or may even begin to
feel them as a result of suggestion. Straightway, perhaps, he will
betake himself to the dispensary, complaining of symptoms which never
would have been noticed but for his talk with the friend.
Or, again, the patient may have some definite organic disease or some
obstinate train of discomforts and physical inconveniences. But he has
adapted himself to them tolerably; he has settled down to bear or forget
them as best he may. He may know that his troubles are really incurable
and yet not serious. He may have become as accustomed to them as he is
to an uncomfortable lodging or to a modest income. Yet, as a result of
some temporary fatigue, some newspaper paragraph, some fragment of
gossip overheard, there may arise in him a crisis of alarm and worry
about his familiar discomforts or inconveniences. Thereupon he may
betake himself to a dispensary, and give the physician an account which
may be very difficult to interpret, because the physician does not
understand the train of events which appear acute and new in that they
have led the patient just now, rather than at any earlier time, to seek
advice. After nearly twenty years' experience of dispensary work I
should say that in no respect can a social worker give the doctor more
welcome help than by discovering now and then reasons such as I have
just suggested whereby the patient comes to the dispensary now rather
than at any other time, and at a season not really connected in any
special way with the nature of his disease.
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