Other things being equal, the prospect for any man's progress is largely determined by his attitude. It is the receptive mind, rather than the oracle, which inspires confidence. General Eisenhower said at one point that, after 40 years, he still thought of himself as a student on all military questions, and that he consciously mistrusted any man who believed he had the full and final answer to problems which by their nature were ever-changing. But priggishness about knowledge is not more hurtful than is the arbitrary use of it to limit action. _To rule by work rather than to work by rules_ must be the abiding principle in military operations, for finally, when war comes, nothing else will suffice. In peacetime, absolute accountability is required, because dollar economy in operations is a main object. This entails adherence to rigid forms, time-consuming, but still necessary. In many of war's exigencies, these forms frequently have to be swept aside, to bring victory as quickly as possible and to save human life. In the book, "General Kenney Reports," that great air commander spoke at one point of a difficulty in one of his combat groups. "It was a lot of hard-working earnest kids, officers and enlisted men, who were doing the best they could under poor living and eating conditions. But their hands were tied by the colonel in command whose passion for paper work effectually stopped the issuing of supplies and the functioning of the place as an air depot should. He told me that he thought 'it was about time these combat units learned how to do their paper work properly.' I decided that it would be a waste of time to fool with him so I told him to pack up to go home on the next plane." Though this is a tragic example of wrong-headedness, it is by no means unique. The profession moves ahead, and national security advances with it, because of men who have the confidence and courage to toss the rule book out the window when it doesn't fit the situation, and who dare to trust their own decisions and improvise swiftly. But in all walks of life, this willingness to take hold of the reins firmly is by no means common among men in relatively subordinate positions who can play it safe by falling back on "SOP."