The Armed Forces Officer: Department of the Army Pamphlet 600-2United States. Department of Defense
History
The Armed Forces Officer: Department of the Army Pamphlet 600-2
United States. Department of Defense
United States -- Armed Forces -- Officers' handbooks
But there is also the other side of the case, that the superior should
deal considerately with any earnest proposal from his subordinate,
rather than dashing cold water in his face, just because he has not
thought his proposition through. One of the best-loved editors of the
United States, Grove Patterson, of Toledo, Ohio, was remembered by
every young journalist who ever came under him because of the care
with which he supported every man's pride. A youngster would go in to
him, filled with enthusiasm for some idea, which he himself had not
bothered to view in the round. Patterson would listen carefully, and
would then say: "That's a corking idea. Take it and work it out
carefully, going over every aspect of it. Then bring it back to me."
On second thought, the youngster would begin having his own doubts,
and would shortly begin hoping that the chief would forget all about
the subject, which he invariably did. Many celebrated commanders in
our military services have won the lasting affection of their
subordinates by employing exactly this method.
Men like the direct glance. They feel flattered by it, particularly
when they are talking, and in conversation they like to be heard
through, not interrupted in mid-passage. That is true whatever their
station. Nobody likes to be bored, but fully half of boredom comes
from lack of the habit of careful listening. The man who will not
listen never develops wits enough to distinguish between a bore and a
sage and therefore cannot pick the best company. The vacant stare, the
drifting of eyes from the speaker to a window, or a picture or a
passing blonde, though greatly tempting in the midst of long
discourse, are taken only as signs of inattention. Many a young
officer called to the carpet for some trivial business has managed to
square himself with his commander just by looking straight and talking
straight in the few moments that decided his future.
Elsewhere in the book, a great deal has been said about the importance
of the voice and of developing one's powers of conversation. Not a
great deal more needs to be added here. But there is no excuse for the
officer who talks so that others must strain to hear what he is
saying--unless he is suffering from laryngitis. It is simple enough
to keep the chin up and let the words roll out. Many persons have the
bad habit of letting the voice drop at the end of a sentence; the
effect on the other party is like watching a man run away from a
fight. For clear understanding, and to create a good impression, there
should be a cheerful lift upward at the end of a sentence.
Public-domain text, read in full here on John Shaqi.
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