Cities and towns; Social psychology; Sociology; Sociology, Urban
_Advertising and social control._—In contrast with the political
machine, which has founded its organized action on the local, personal,
and immediate interests represented by the different neighborhoods and
localities, the good-government organizations, the bureaus of municipal
research, and the like have sought to represent the interests of the
city as a whole and have appealed to a sentiment and opinion neither
local nor personal. These agencies have sought to secure efficiency and
good government by the education of the voter, that is to say, by
investigating and publishing the facts regarding the government.
In this way publicity has come to be a recognized form of social
control, and advertising—“social advertising”—has become a profession
with an elaborate technique supported by a body of special knowledge.
It is one of the characteristic phenomena of city life and of society
founded on secondary relationships that advertising should have come to
occupy so important a place in its economy.
In recent years every individual and organization which has had to deal
with the public, that is to say the public outside the smaller and more
intimate communities of the village and small town, has come to have its
press agent, who is often less an advertising man than a diplomatic man
accredited to the newspapers, and through them to the world at large.
Institutions like the Russell Sage Foundation, and to a less extent, the
General Education Board have sought to influence public opinion directly
through the medium of publicity. The Carnegie Report upon Medical
Education, the Pittsburgh Survey, the Russel Sage Foundation Report on
Comparative Costs of Public-School Education in the several states, are
something more than scientific reports. They are rather a high form of
journalism, dealing with existing conditions critically, and seeking
through the agency of publicity to bring about radical reforms. The work
of the Bureau of Municipal Research in New York has had a similar
practical purpose. To these must be added the work accomplished by the
child-welfare exhibits, by the social surveys undertaken in different
parts of the country, and by similar propaganda in favor of public
health.
As a source of social control public opinion becomes important in
societies founded on secondary relationships, of which great cities are
a type. In the city every social group tends to create its own milieu
and, as these conditions become fixed, the mores tend to accommodate
themselves to the conditions thus created. In secondary groups and in
the city fashion tends to take the place of custom, and public opinion,
rather than the mores, becomes the dominant force in social control.
In any attempt to understand the nature of public opinion and its
relation to social control it is important to investigate first of all
the agencies and devices which have come into practical use in the
effort to control, enlighten, and exploit it.
Public-domain text, read in full here on John Shaqi.
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