The consumer viewpoint : $b covering vital phases of manufacturing and selling household devicesBentley, Mildred Maddocks
General
The consumer viewpoint : $b covering vital phases of manufacturing and selling household devices
Bentley, Mildred Maddocks
Home economics -- Equipment and supplies
7. Switch control of motor, clutch control of tub and wringer.
8. Height that will obviate stooping.
9. Design to insure efficiency.
10. Motor and switch insulation.
11. Materials and workmanship that insure durability.
12. A water outlet that allows rapid running off of water.
13. Threaded outlet to allow for connection. 14. All handles and levers
to be easy to grasp and to turn by wet hands.
15. Tub body slightly off the level to allow for draining.
It is easy to sell a refrigerator that has a sightly appearance, that
is equipped with a sanitary seamless lining and that is marked with a
price that spells to the woman good workmanship. But it is only actual
use in storing food that develops the fact that the insulation is of
sufficient quantity and is assembled with high grade construction, or
that cheap material and workmanship have been substituted. The service
that can be obtained from the appliance after it is marketed is of the
utmost importance for the manufacturer to learn. _It is peculiarly
impossible to sell and "forget" any product sold to women._
THE WOMAN'S VIEWPOINT ON MATERIALS USED IN CONSTRUCTION.
Undoubtedly a phase of manufacturing that acutely interests the average
manufacturer deals with the selection of the materials that are to be
used in the construction of his product. Too often the person who
selects these materials fails to take into account the fact that women
are almost fanatically intolerant of two things, rust and
discoloration. It may be but one bolt that can rust, but women under
our observation have utterly condemned a washing machine for which they
paid from $125 to $165 because of this one bolt alone. We have heard
them further condemn a machine because of the difficulty of keeping it
polished.
It is not purpose, we are convinced, but it must be carelessness on the
part of that manufacturer who allows the use of a rusting screw here or
a bolt there when the rest of the equipment is safeguarded against such
conditions. In one specific instance a single part of a machine
intended to be used in connection with water was made up of five
different metals. Each one of these metals had its own different
reaction towards hard water in the presence of soap. That this
manufacturer had intended no slight toward his product was indicated by
the fact that the largest section of this part was constructed of the
most expensive material. He probably fully believed that he had made
that particular part of rustproof material but it was the selection of
defective small parts that offset any advantage due to his use of fine
materials for the major part of the machine.
THE RELATION OF SECTIONAL SELLING TO MATERIALS USED.
Public-domain text, read in full here on John Shaqi.
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