Here are two examples, with Peter Raggett at the Central Library of OECD (Organisation for Economic Cooperation and Development) and Bruno Didier at the Library of the Pasteur Institute in Paris, France. # At the OECD Central Library Based at the OECD headquarters in Paris, the Central Library offered 60,000 monographs and 2,500 periodicals in 1998, as well as microfilms, CD-ROMs, and databases like Dialog, Lexis-Nexis and UnCover. The library began setting up its own webpages in 1996, on the intranet of the organization, in order to support the staff’s research work. Peter Raggett, deputy-head (and then head) of the Central Library, wrote in August 1999: "At the OECD Library we have collected together several hundred websites and have put links to them on the OECD intranet. They are sorted by subject and each site has a short annotation giving some information about it. The researcher can then see if it is possible that the site contains the desired information. This is adding value to the site references and in this way the Central Library has built up a virtual reference desk on the OECD network. As well as the annotated links, this virtual reference desk contains pages of references to articles, monographs and websites relevant to several projects currently being researched at the OECD, network access to CD- ROMs, and a monthly list of new acquisitions. The library catalogue will soon be available for searching on the intranet. The reference staff at the OECD Library uses the internet for a good deal of their work. Often an academic working paper will be on the web and will be available for full-text downloading. We are currently investigating supplementing our subscriptions to certain of our periodicals with access to the electronic versions on the internet." What about finding information on the internet? "The internet has provided researchers with a vast database of information. The problem for them is to find what they are seeking. Never has the information overload been so obvious as when one tries to find information on a topic by searching the internet. When one uses a search engine like Lycos or AltaVista or a directory like Yahoo!, it soon becomes clear that it can be very difficult to find valuable sites on a given topic. These search mechanisms work well if one is searching for something very precise, such as information on a person who has an unusual name, but they produce a confusing number of references if one is searching for a topic which can be quite broad. Try and search the web for Russia AND transport to find statistics on the use of trains, planes and buses in Russia. The first references you will find are freight-forwarding firms that have business connections with Russia."