The instinct of workmanship, and the state of industrial artsVeblen, Thorstein
Philosophy
The instinct of workmanship, and the state of industrial arts
Veblen, Thorstein
Industrial arts -- History; Industries -- History; Technology -- History; Workmanship -- History
The businessmen in control of large industrial enterprises are
beginning to appreciate something of their own unfitness to direct or
oversee, or even to control, technological matters, and so they have,
in a tentative way, taken to employing experts to do the work for them.
Such experts are known colloquially as “efficiency engineers” and are
presumed to combine the qualifications of technologist and accountant.
In point of fact it is as accountants, capable of applying the tests of
accountancy in a new field, that these experts commend themselves to
the businessmen in control, and the “efficiency” which they look to is
an efficiency counted in terms of net pecuniary gain. “Efficiency” in
these premises means pecuniary efficiency, and only incidentally or in
a subsidiary sense does it mean industrial efficiency,--only in so far
as industrial efficiency conduces to the largest net pecuniary gain.
All the while the businessmen retain the decisive superior discretion
in their own incompetent hands, since all the while the whole matter
remains a business proposition. The “staff organisation,” in which
vests the superior control of these technological affairs, consistently
remains an organisation of worldly wisdom, business enterprise--not of
technological proficiency,--a state of things not to be remedied so
long as industry is carried on for business profits.
Meantime the workmen of all kinds and grades--labourers, mechanics,
operatives, engineers, experts--all imbued with the same pecuniary
principles of efficiency, go about their work with more than half an
eye to the pecuniary advantage of what they have in hand. The attitude
of the trades-unions towards their work and towards the industrial
concerns in whose employ their work is done illustrates something of
the habitual frame of mind of these men, who are avowed experts in the
matter of workmanship.
Public-domain text, read in full here on John Shaqi.
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