The Itching Palm: A Study of the Habit of Tipping in AmericaScott, William R. (William Rufus)
Philosophy
The Itching Palm: A Study of the Habit of Tipping in America
Scott, William R. (William Rufus)
Tipping
The solution of the whole tipping problem lies in the foregoing
postulate--that if any employee is in a position to render an extra
service there should be a regular scale of charges for such service. It
is the irregular compensation, depending upon the whim of the patron,
that makes the practice economically unsound. No hotel, or other
employer, should have on the premises any employee whose compensation
depends upon chance. If a hotel stations an employee in the washroom he
should be there distinctly as part of the service for which a patron
pays at the cashier's desk. A porter in a barber shop should be engaged
exclusively at the shop's expense as part of the complete service for
which a patron pays to the cashier. Employers, however, are much too
shrewd to scatter employees around on the formal understanding that the
patrons are to compensate them. They pretend that they are engaged as an
extra measure of courtesy or service from the employer and then are
educated to exact, through tips, their compensation from the patron.
DOOR MEN
It would seem that if there were any place where the patron might feel
free to forget his coin pocket, it would be in the use of doors. But it
is customary now to tip door men. That is, you have to pay to enter a
hotel, a restaurant or other public place in order to spend money with
the employer. The employer will smile blandly and assure you that no
patron need tip the door man, but the door man will give unmistakable
evidence to the contrary. The tipping of door men shows how the custom
grows with what it feeds upon. To the devotee of the custom every
underling has an itching palm that must be scratched with a coin and the
employer rejoices because it relieves him of wage-payments. Tipping
doormen is incomprehensibly weak. Elevator men are in the same class.
GUIDES
In parks and other public places where the employer or the Government
furnishes guides and where patrons pay a regular fee for being shown the
sights, the guides carefully cultivate the tipping propensity. Their
most common method is to start a conversation about how inadequately
they are paid for their work and the high cost of living. They play upon
the sympathies of the sight-seers until at the end of the trip the
feeling is strong that the guide should be remembered. He pockets the
gratuity and looks for other game. The patrons overlook the fact that if
he is underpaid the employer or the Government is at fault. He often
works in the appearance of extra attentions to create the sense of
obligation. It is clearly a case of double compensation for one service.
HATBOYS
Public-domain text, read in full here on John Shaqi.
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