The Itching Palm: A Study of the Habit of Tipping in AmericaScott, William R. (William Rufus)
Philosophy
The Itching Palm: A Study of the Habit of Tipping in America
Scott, William R. (William Rufus)
Tipping
"We face a condition, not a theory," assert those employers who defend
their adaptation of wages to the tipping custom. "The public seems
determined to bestow gratuities, and if we paid full wages in addition,
our employees would be the highest paid workers in the world."
But two wrongs do not make a right.
THREE KINDS OF EMPLOYERS
Employers who profit by tipping are classified as follows:
1. Those who pay living wages and positively forbid gratuities.
2. Those who pay average competitive wages and maintain a
passive attitude toward gratuities.
3. Those who pay minimum, or no, wages, and aggressively exploit
the propensity to give.
At present the first class constitutes almost an infinitesimal minority.
Here and there in large cities there are barber shops which advertise a
"No-Tip" policy, and occasionally a hotel or restaurant.
In the second class are most of the moderate-price places catering to
the public. The employers and employees welcome gratuities but do not
make them the prime object in their relations with patrons.
The third class includes the high-grade hotels, sleeping car companies,
expensively conducted restaurants and like enterprises. This is the
class which sets the pace through the patronage of the socially or
financially prominent.
A few of the more noteworthy employers who profit by the custom follow:
The Pullman Company,
The Hotel Company,
The Taxicab Company,
The Transfer Company,
The Steam Ship Company,
The Master Barber,
The Apartment House Owner,
The Restaurant,
The Telegraph Company.
That an organized conspiracy exists between employers and employees to
exploit the public is realized vaguely, if at all, by the average
patron.
Proof of this allegation may be found at the cashier's desk of almost
any restaurant or hotel. The waiter invariably is given change that will
make it easy for the patron to tip. He returns with the change arranged
in such a way on the tray that the patron must fumble over all of it if
he wants the full amount. The employer's and the waiter's theory is
that, rather than do this, he will leave a dime or a quarter in one
corner. In a barber shop the patron always receives small change so that
it will be easy to "remember" the porter.
Yet, such a practice is the mildest indictment that may be brought
against employers for entering a conspiracy to exploit patrons.
SELLING THE TIP PRIVILEGE
In New York and Chicago particularly, many employers went so far (and
still maintain the practice) as to sell to outside persons and companies
the privilege of collecting the tips in their places of business. That
is to say, these outside parties were to furnish waiters, cloak room
attendants and other employees to the hotel or restaurant and depend
upon the tips for their remuneration.
Public-domain text, read in full here on John Shaqi.
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