The Itching Palm: A Study of the Habit of Tipping in AmericaScott, William R. (William Rufus)
Philosophy
The Itching Palm: A Study of the Habit of Tipping in America
Scott, William R. (William Rufus)
Tipping
Much loose thinking along these lines would be obviated if every one
could learn clearly the distinction between "equality" and "uniformity."
It is the thought of uniformity that makes most persons belligerent
toward democratic impulses in industry or society. They dislike the idea
of a dead level of compulsory uniformity. A bootblack and a banker are
"equal" in the right to vote, but they are not "uniform" in function or
culture. Social democracy will abolish an aristocratic custom like
tipping so that every citizen will stand upon an equality of
self-respect. It will delete the adjective "menial" from any form of
service so that a garbage collector will stand in as honorable a
relation to society as a lawyer. But social democracy will not and
cannot make naturally uncongenial minds live in a relation of compulsory
fellowship.
Thus in the United States we have only one-third of a democracy. The
other two-thirds--social and industrial democracy--must be attained
before we can consider our government as ideal. The tipping custom
stands squarely in the path of this attainment. The slavery system is
not worse in competition with free labor than is the tipping system of
compensation. In neither system are values determined by merit or
production.
In the list of the 5,000,000 Americans with itching palms were national
or city government employees like mail carriers, garbage collectors and
policemen. In the larger cities a system of giving gratuities to these
and other government employees has grown up that emphasizes the distance
we have to travel to attain true democracy.
Any one of these three classes of government employees is paid well for
the service he renders. Yet there are mail carriers who will lose a
courteous, friendly bearing toward those who fail to "remember" them at
Christmas, or at more frequent intervals, or who will actually curtail
the service they are paid to render.
MISGUIDED GENEROSITY
There seems to be something about the continual contact of a person
serving and a person served that makes the one think the other owes him
something on the side. A mail carrier will bring your mail once, twice
or several times a day for a period and then enters the feeling that he
is entitled to some substantial token of appreciation of his faithful,
cheerful service, other than the compensation paid by the government.
Often the person being served feels a generous appreciation of good
service and bestows a token of it without the person serving having
expected or wanted it. The tipping custom is not wholly the outgrowth of
greed. It is frequently misguided generosity. Where the error creeps in
is in expressing appreciation in terms of money. Self-respect is
satisfied with verbal appreciation.
Public-domain text, read in full here on John Shaqi.
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