The Itching Palm: A Study of the Habit of Tipping in AmericaScott, William R. (William Rufus)
Philosophy
The Itching Palm: A Study of the Habit of Tipping in America
Scott, William R. (William Rufus)
Tipping
The Government operates hotels in the Canal Zone, and tipping is
permitted. Guests who fail to tip are treated by the servitors precisely
like they are treated in private hotels, but the writer, who boarded
three months in one of the Government hotels in the Canal Zone, during
which time he did not tip the waiter, found that a complaint to the
manager about poor service would result in the prompt discipline of the
offending servitor. This is more than can be said of many privately
operated hotels.
In this connection, it is noteworthy that the only whisper of graft in
the building of the $400,000,000 canal was the charge made against the
purchasing agent of the Commissary that he split commissions with the
houses from which he purchased supplies. Splitting commissions is the
itching palm in commerce.
It would seem that before passing laws to regulate tipping among
citizens, the Government, state and national, should be able to come
into court with clean hands. Until the Government rids its service of
the spirit of graft the law-makers are beating around the bush.
XV
LAWS AGAINST TIPPING
Efforts to abolish or regulate the custom of tipping have been made in
the Legislatures of practically all of the States. Often after passing
legislative barriers the laws have fallen before Executive vetoes, so
that scarcely half a dozen States now have statutes on the subject.
The State of Washington adopted a law prohibiting tipping, but it was so
generally ignored that the Legislature of 1913 repealed it. This shows
that, at first blush, a social custom of long standing has a stronger
influence upon the people than a conscientious conviction registered in
a new law.
Yet, as abortive as the legal campaign against tipping has been thus
far, the constant recurrence of the issue in the Legislatures, and the
voluntary attempts at regulation being made by hotels and other public
service enterprises, show that the propaganda is making headway and
that there are great moral resources in the people ready to be called
into action.
CUSTOM ABOVE LAW
The opposition to tipping is unorganized, undisciplined and
inarticulate, while the beneficiaries of the custom, with a munificent
tribute to nerve activity, are upon a highly efficient basis of
operation. Even with a law at his back to stiffen his moral resolution,
the average citizen feels more afraid of violating the custom than of
violating the law. It is because of the intangible nature of the custom
from his viewpoint. A waiter can do so many things to annoy a
non-tipping patron that the patron cannot present in the form of a
concrete complaint, yet which are quite real and irritating. The upshot
is that the patron swallows his conscientious objection to the custom
and pays the tribute for fair service.
Public-domain text, read in full here on John Shaqi.
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