Automobile industry and trade -- Fiction; Business -- Fiction; Fathers and sons -- Fiction; Finance -- Fiction; Young men -- Fiction
He began to think that selling did not come natural to him, but he kept
on listening to the salesmen, grasping their point of view and at times
even sympathizing with it, but always feeling like a buyer himself--an
outsider. This gave him the buyer's point of view--an invaluable gift,
though he not only did not know it, but felt sorry he had it. To conceal
part of the truth, to be only technically veracious, to have a customer
say, “You did not tell me thus and so when you sold me that car!” was an
apprehension he could not quite shake off. All he could conceal was
one thing, and in his introspective moments at home he almost convinced
himself that his secret, by making it difficult for him to become an
enthusiastically unscrupulous salesman, was interfering materially with
the success of Thomas Francis Leigh.
His afternoons he spent in his information bureau, or wandering about
the shop asking the various heads of the mechanical departments what
they were doing to correct one or another of the parts of the motor that
seemed to be regarded by customers as sources of trouble. When they told
him the customers were to blame, and that no car is utterly fool-proof,
he refused to abandon his buyer's point of view. He would argue, with
the valor of ignorance, against the mechanical experts--and learned much
without being aware of it.
At home evenings he did not talk, but kept from brooding on his own
troubles by listening to Bill Byrnes. The young mechanic soon outgrew
his feeling of pity for the New-Yorker's profound ignorance, and then
developed a friendship that rose almost to enthusiasm--Tommy listened so
gratefully to Bill's monologues.
On this evening Bill told Tommy that everything was wrong with the
work. Tommy was dying to ask for details, that he might sympathize more
intelligently, but Bill had not seen fit to enlighten him, and not for
worlds would he ask point-blank. So Tommy contented himself with looking
judicial and told Bill:
“This carburetor business is becoming an obsession with you. Give it a
rest and then go back to it fresh. When you get a hobby and ride it to
death--''
“Grandpop,” interrupted Bill, unimpressed by Tommy's octogenarian
wisdom, “the moment I see a carburetor that suits me, no matter whose
it is, I'll have no more interest in the problem than I have in the
potatoes in the neighbors' cellars.”
Tommy was not sure that Bill was deceiving himself. He, therefore,
observed, cynically, “All signs fail with inventors that don't invent.”
Bill became so serious that Tommy felt he had hurt Bill's feelings.
Before he could explain his words away Bill said, slowly:
“Let me tell you something, Tommy. You don't know what I've gone
through.” He hesitated, then he went on reluctantly, as though the
confession were forced out of him, “My father was a mouth-inventor!”
“What was he?” asked Tommy, puzzled.
Public-domain text, read in full here on John Shaqi.
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