When the new wheels were in place the president of the road put his hand
upon the shoulder of the car-tinker and marched him uptown. The man
obeyed, not knowing what was coming to him. Underwood walked him straight
into a jeweller's shop, picked out the best gold watch in the case and
handed it to the car-tinker.
"You keep right on obeying orders," he said.
The relations between a railroad president at the head of the
organization, and some man who struggles ahead in the army of which the
president is general, would make a whole book. They still tell a story in
Broad Street Station, Philadelphia, of Mr. Cassatt, the Pennsylvania's
great president, and the brakeman.
It seems that one of the suburban locals that took Cassatt to his country
home up the main line was halted one night by an unfriendly signal. The
president, mildly wondering at the delay, found his way to the rear
platform. On the lower step of that platform, in plain violation of the
company's rule, sat the rear brakeman. Cassatt was never a man who was
quick with words, but he said in a low voice:
"Young man, isn't there a rule on this road that a brakeman shall go a
certain distance to the rear of a stalled train to protect it by danger
signal?"
The brakeman spat upon the right-of-way and, without lifting his eyes from
it, said:
"If there is, it's none of your damn business."
Cassatt--the man who could strike an arm of Pennsylvania into the heart of
metropolitan New York at a cost of many millions of dollars--was much
embarrassed.
"Oh, certainly it isn't," he said with an attempt at a smile. "I was
merely asking for information."
The next morning the president of the Pennsylvania summoned the
trainmaster of that suburban division to his desk and reported the matter.
The trainmaster turned three colors. It was _lèse-majesté_ of the most
heinous sort. He proposed the immediate dismissal of the offending
brakeman. Cassatt ruled against that. He was too big a man to be seeking
to rob any brakeman of his job.
"Just tell him," he said to the trainmaster, with a suggestion of a smile
about his lips, "that he cussed the president, and that, as a personal
favor, I should like him to be more polite to passengers in the future."
No two railroad presidents come up to their problem in quite the same way.
Take the two members of the Western railroad world--one gone now--Hill and
Harriman. In J. J. Hill's domain the personality of the man counts for
everything. He picks his men, advances them, rejects or dismisses them,
by a rare intuitive sense, with which he judges character. A high chief in
his ranks once asked for a vacation in which to take his family to Europe.
Hill granted it. When the man came back from Europe another was at his
desk. Hill did not approve of long vacations, and that was his method of
showing it. The department head should have known better.
Public-domain text, read in full here on John Shaqi.
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