On the other hand, Harriman measured his men impersonally--as if in a
master scale. He measured them by results. A man might personally be
somewhat repugnant to him, but if he accomplished results for the road, he
held his place, at least until some one came along who could do even
better.
W. C. Brown, of the New York Central, and James McCrea, of the
Pennsylvania, are the heads of two railroads great in mileage and in
volume of traffic; yet their methods are in many essentials radically
different. McCrea is the essence of Pennsylvania policy--coldly
impersonal. It is easier to gain an audience with the president of the
United States than with the president of the Pennsylvania. No Pennsylvania
man from president down to the lowest ranking officer, grants an interview
to a newspaper reporter. It would be risky business for any officer of the
Pennsylvania to have his photograph published or himself glorified by
reason of his connection with the company. The company is the corporation.
When it speaks, it speaks impersonally through its press agent, a clever
young man with clever assistants, who both answers newspaper questions and
advances newspaper information. His function is a new one of the American
railroad, and allies itself directly with the office of the president.
W. C. Brown, of the New York Central, probably stands preëminent to-day
among American railroad executives. He has shouldered himself up from the
ranks of the railroad army, and only good wishes have gone to him as he
has stepped from one high post to a still higher one. He has come, as
nine out of ten successful executives have come, from the operating end of
the railroad.
Brown is particularly accessible to newspaper reporters. He talks with
them, carefully and painstakingly, and sees to it that they are correctly
informed as to each of the great railroad problems of the day. He believes
sincerely that the head of a railroad should be personality and that the
personality should stand forth directly in the guidance of the property.
In his own case, at least, he has demonstrated the value of his theory.
For all this work and all this strain, the railroad president demands that
he be adequately paid. He has a good many perquisites--chief among them a
comfortable private car at his beck and call; but perquisites are not
salary. The head and front of the American railroad to-day receives
anywhere from $15,000 to $75,000; an astonishingly large percentage of
railroad presidents are receiving at least $50,000 annually. But they work
for their pay--sometimes with their life-devotion, as in the case of the
big man who built the big terminal; other times with the hard sense of the
president who bought his steel girders and cars in the time of panic. Here
is a case in point.
Public-domain text, read in full here on John Shaqi.
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