The Post Office of India and Its StoryClarke, Geoffrey
History
The Post Office of India and Its Story
Clarke, Geoffrey
Postal service -- India
In 1850 a Commission of the kind with which we are now so familiar
both in India and England was appointed to consider the state of the
postal services, and the result of its deliberations was the Post
Office Act of 1854 and the conversion of the Post Office into an
Imperial Department under a single head called the Director-General.
Uniform rates of postage were introduced and postage stamps instead
of cash payments were brought into use. That marvellous set of rules
known as the Post Office Manual was prepared, which has since grown
into four healthy volumes. Every Official in the Department is supposed
to have the contents of these at his fingers' ends, but in reality
few have ever read them through, and anyone who attempted to obey all
their instructions would find himself sadly hampered in the exercise
of his duties. The appointment of a Director-General, by bringing the
separate services under a single administration, laid the foundation
for future progress. Suitable officers were recruited and were taught
their duties, better pay and improved prospects of promotion were a
great inducement to the staff to take an interest in the work, and
through communications which took no account of district or provincial
boundaries were established.
The gradual growth of the powers of the Director-General has largely
depended on the needs of the Department, and also, to an appreciable
extent, upon his own strength of will and his personal relations with
the Member of Council, who controls the Department of Government to
which the Post Office is subordinate.[1] The Director-General is
assisted by two Deputy Directors, who are, in fact, the Secretaries of
the Post Office, and under these again are four Assistant Directors
in charge of four main branches of Post Office work. All the above
officers have the title "General" attached to their designations in
order to increase their self-respect, but I have omitted it to avoid
an annoying reiteration. Of the three personal assistants, one has to
be a walking encyclopædia since he is in personal attendance on the
Director-General; the others are financial and technical experts. The
office itself is under the immediate supervision of a titled Bengalee
gentleman of considerable attainments, and his clerks are mostly
Bengalee graduates whose abilities are supposed to vary with their
salaries.
For the purposes of administration, the whole of India and Burma
is divided into eight circles, corresponding with Presidencies and
Provinces as far as possible. Each of these is under the control of
a Postmaster-General, who is sometimes a member of the Indian Civil
Service and sometimes an official of the Department. The powers of a
Postmaster-General are great, his patronage is large and the working of
the Post Office is dependent on his capacity for railway travelling at
all seasons of the year. His circle is divided into divisions in charge
of Superintendents, who should be little understudies of himself.
Public-domain text, read in full here on John Shaqi.
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