IMPORTANCE OF RECORDS REALIZED UNDER TRANSITORY MANAGEMENT.--As
has been amply demonstrated in discussing Individuality and
Standardization, the recognition of the value of records is one of
the first indications of Transitory Management. Since this stage of
management has Scientific Management in view as "a mark to come to,"
the records evolved and used are not discarded by Scientific
Management, but are simply perfected. Therefore, there is no need to
discuss these transitory records, except to say that, from the
start, _quality_ of records is insisted upon before quantity of
records.
NO "BOOKKEEPING" RECORDS UNDER SCIENTIFIC MANAGEMENT.--Under
Scientific Management there are no "bookkeeping records" kept of
costs as such. Instead, there are "time and cost records," so
called, of the time and efficiency of performance. From these, costs
can be deduced at any time. Items of cost without relation to their
causes, on work that is not to be repeated, have little value. Cost
records, as such, usually represent a needless, useless expenditure
of time and money. It must be emphasized that Scientific Management
can in no way be identified with "cost keeping," in the sense that
is understood to mean aimlessly recording unrelated costs. Under
Scientific Management costs are an ever-present by-product of the
system, not a direct product.
RECORDS MUST LOWER COSTS AND SIMPLIFY WORK.--The quantity of
records that should be made depends on the amount, diversity and
state of development of the work done. No record should be made,
which does not, directly or indirectly, actually reduce costs or in
some way increase efficiency. The purpose of the records, as of
Scientific Management in general, is to simplify work. Only when
this is recognized, can the records made be properly judged.
Numerous as they may at times seem to be, their number is determined
absolutely by the satisfactory manner in which they--
1. Reduce costs.
2. Simplify work.
3. Increase efficiency.
RECORDS OF WORK AND WORKERS.--Records may be of the work or of
the worker[2]--that is to say, of material used, tools used, output
produced, etc., or of individual efficiency, in one form or another.
Records of efficiency may be of workers, of foremen, and of
managers, and a record may be made of any man in several capacities;
for example, a record is kept of a functional foreman in the form of
the work of the men who are under him, while another record might be
kept of him as a worker himself; for example, the time being taken
that it took him to teach others their duties, the time to learn
what was to be done on any new work, etc.
RECORDS OF INITIATIVE.--Records of initiative are embodied in
the Suggestion Card. Even under advanced Traditional Management the
cards are furnished to the men upon which to write any ideas as to
improvements. These suggestions are received, and, if accepted,
are rewarded.
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