JUDGMENT THE RESULT OF FAITHFUL ENDEAVOR.--Judgment, or the
"mental process which ends in an affirmation or negation of
something,"[41] comes as the result of experience, as is admirably
expressed by Prof. James,--"Let no youth have any anxiety about the
upshot of his education whatever the line of it may be. If he keeps
faithfully busy each hour of the working day, he may safely leave
the final result to itself. He can with perfect certainty count on
waking up some fine morning, to find himself one of the competent
ones of his generation, in whatever pursuit he may have singled out.
Silently, between all the details of his business, the _power of
judging_ in all that class of matter will have built itself up
within him as a possession that will never pass away. Young people
should know this truth in advance.[42] The ignorance of it has
probably engendered more discouragement and faint-heartedness in
youths embarking on arduous careers than all other causes put
together."[43]
TEACHING SUPPLIES THIS JUDGMENT UNDER SCIENTIFIC
MANAGEMENT.--Under Scientific Management this judgment is the result
of teaching of standards that are recognized as such by the learner.
Thus, much time is eliminated, and the apprentice under Scientific
Management can work with all the assurance as to the value of his
methods that characterized the seasoned veterans of older types
of management.
TEACHING ALSO UTILIZES THE JUDGMENT.--The judgment that is
supplied by Scientific Management is also used as a spring toward
action.[44] Scientific Management appeals to the reason, and workers
perform work as they do because, through the Systems and otherwise,
they are persuaded that the method they employ is the best.
THE POWER OF SUGGESTION IS ALSO UTILIZED.[45]--The dynamic power
of ideas is recognized by Scientific Management, in that the
instruction card is put in the form of direct commands, which,
naturally, lead to immediate action. So, also, the teaching written,
oral and object, as such, can be directly imitated by the
learner.[46]
Imitation, which Dr. Stratton says "may well be counted a
special form of suggestion," will be discussed later in this chapter
at length.[47]
WORKER ALWAYS HAS OPPORTUNITY TO CRITICISE THE SUGGESTION.--The
worker is expected to follow the suggestion of Scientific Management
without delay, because he believes in the standardization on which
it is made, and in the management that makes it. But the Systems
afford him an opportunity of reviewing the reasonableness of the
suggestion at any time, and his constructive criticism is invited
and rewarded.
SUGGESTION MUST BE FOLLOWED AT THE TIME.--The suggestion must be
followed at the time it is given, or its value as a suggestion is
impaired. This is provided for by the underlying idea of cooeperation
on which Scientific Management rests, which molds the mental
attitude of the worker into that form where suggestions are quickest
grasped and followed.[48]
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