Mr. Wilfred Lewis says, in describing the installation of
Scientific Management in his plant, "We had, in effect, been
installing at great expense a new and wonderful means for increasing
the efficiency of labor, in the benefits of which the workman
himself shared, and we have today an organization second, I believe,
to none in its loyalty, efficiency and steadfastness of
purpose."[53] This same loyalty of the workers is plain in an
article in _Industrial Engineering_, on "Scientific Management as
Viewed from the Workman's Standpoint," where various men in a shop
having Scientific Management were interviewed.[54] After quoting
various workers' opinions of Scientific Management and their own
particular shop, the writer says: "Conversations with other men
brought out practically the same facts. They are all contented. They
took pride in their work, and seemed to be especially proud of the
fact that they were employed in the Link-Belt shops."[55]
TEACHING UNDER SCIENTIFIC MANAGEMENT DEVELOPS SUCH LOYALTY.--The
manner of teaching under Scientific Management fosters such loyalty.
Only through friendly aid can both teacher and taught prosper. Also,
the perfection of the actual workings of this plan of management
inspires regard as well as respect for the employer.
VALUE OF PERSONALITY NOT ELIMINATED.--It is a great mistake to
think that Scientific Management underestimates the value of
personality.[56] Rather, Scientific Management enhances the value of
an admirable personality. This is well exemplified in the Link-Belt
Co.,[57] and in the Tabor Manufacturing Co. of Philadelphia, as well
as on other work where Scientific Management has been installed a
period of several years.
CURIOSITY AROUSED BY SCIENTIFIC MANAGEMENT.--Scientific
Management arouses the curiosity of the worker, by showing, through
its teaching, glimpses of the possibilities that exist for further
scientific investigation. The insistence on standard methods of less
waste arouses a curiosity as to whether still less wasteful methods
cannot be found.
CURIOSITY UTILIZED BY SCIENTIFIC MANAGEMENT.--This curiosity is
very useful as a trait of the learner, the planner and the
investigator. It can be well utilized by the teacher who recognizes
it in the learner, by an adaptation of methods of interpreting the
instruction card, that will allow of partially satisfying, and at
the same time further exciting, the curiosity.
In selecting men for higher positions, and for special work,
curiosity as to the work, with the interest that is its result, may
serve as an admirable indication of one sort of fitness. This
curiosity, or general interest, is usually associated with a
personal interest that makes it more intense, and more easy to
utilize.
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