DIRECT INCENTIVES NOT SCIENTIFICALLY UTILIZED.--As for what we
have called direct incentive, the love of racing was often used
under Traditional Management through Athletic Contests, the faults
in these being that the men were not properly studied, so that they
could be properly assigned and grouped; care was not always
exercised that hate should not be the result of the contest; the
contest was not always conducted according to the rules of clean
sport; the men slighted quality in hastening the work, and the
results of the athletic contests were not so written down as to be
thereafter utilized. Love of play may have been developed
unconsciously, but was certainly not often studied, Love of personal
recognition was probably often utilized, but in no scientific way.
Neither was there anything in Traditional Management to develop
self-confidence, or to arouse and maintain interest in any set
fashion. Naturally, if the man were in a work which he particularly
liked, which under Traditional Management was a matter of luck, he
would be more or less interested in it, but there was no scientific
way of arousing or holding his interest. Under Traditional
Management, a man might take pride in his work, as did many of the
old bricklayers and masons, who would set themselves apart after
hours if necessary, lock themselves in, and cut bricks for a
complicated arch or fancy pattern, but such pride was in no way
fostered through the efforts of the management. Pugnacity was
aroused, but it might have an evil effect as well as a good, so far
as the management had any control. Ambition, in the same way, might
be stimulated, and might not. There is absolutely nothing under
Traditional Management to prevent a man being ambitious, gratifying
his pride, and gratifying his pugnacity in a right way, and at the
same time being interested in his work, but there was nothing under
Traditional Management which provided for definite and exact methods
for encouraging these good qualities, seeing that they developed in
a proper channel, and scientifically utilizing the outcome again
and again.
PAY FOR PERFORMANCE PROVIDED FOR BY TRANSITORY
MANAGEMENT.--Under Transitory Management, as soon as practicable,
one bonus is paid for doing work according to the method prescribed.
As standardization takes place, the second bonus for completing the
task in the time set can be paid. As each element of Scientific
Management is introduced, incentives become more apparent, more
powerful, and more assured.
DIRECT INCENTIVES MORE SKILLFULLY USED.--With the separating of
output, and recording of output separately, love of personal
recognition grew, self-confidence grew, interest in one's work
grew. The Athletic Contest is so conducted that love of speed, love
of play, and love of competition are encouraged, the worker
constantly feeling that he can indulge in these, as he is assured
of "fair play."
Public-domain text, read in full here on John Shaqi.
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