INCENTIVES UNDER SCIENTIFIC MANAGEMENT CONSTRUCTIVE.--It is most
important, psychologically and ethically, that it be understood that
Scientific Management is not in any sense a destructive power. That
only is eliminated that is harmful, or wasteful, or futile;
everything that is good is conserved, and is utilized as much as it
has ever been before, often much more than it has ever been
utilized. The constructive force, under Scientific Management, is
one of its great life principles. This is brought out very plainly
in considering incentives under Scientific Management. With the
scientifically determined wage, and the more direct and more sure
plan of promotion, comes no discard of the well-grounded incentives
of older types of management. The value of a fine personality in all
who are to be imitated is not forgotten; the importance of using all
natural stimuli to healthful activity is appreciated. Scientific
Management uses all these, in so far as they can be used to the best
outcome for workers and work, and supplements them by such
scientifically derived additions as could never have been derived
under the older types.
CHARACTERISTICS OF THE REWARD.--Rewards, under Scientific
Management are--
(a) positive; that is to say, the reward must be a
definite, positive gain to the man, and not simply a
taking away of some thing which may have been a
drawback.
(b) predetermined; that is to say, before the man begins to
work it must be determined exactly what reward he is to
get for doing the work.
(c) personal; that is, individual, a reward for that
particular man for that particular work.
(d) fixed, unchanged. He must get exactly what it has been
determined beforehand that he shall get.
(e) assured; that is to say, there must be provision made
for this reward before the man begins to work, so that
he may be positive that he will get the reward if he
does the work. The record of the organization must be
that rewards have always been paid in the past,
therefore probably will be in the future.
(f) the reward must be prompt; that is to say, as soon as
the work has been done, the man must get the reward.
This promptness applies to the announcement of the
reward; that is to say, the man must know at once that
he has gotten the reward, and also to the receipt of
the reward by the man.
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