WELFARE WORK UNDER TRANSITORY MANAGEMENT IS USUALLY
COMMENDABLE.--As to the welfare work under Transitory Management,
much could be said, and much has been said and written. Typical
Welfare Work under Transitory Management deserves nothing but
praise. It is the result of the dedication of many beautiful lives
to a beautiful cause. It consists of such work as building rest
rooms for the employes, in providing for amusements, in providing
for better working conditions, in helping to better living
conditions, in providing for some sort of a welfare worker who can
talk with the employes and benefit them in every way, including
being their representative in speaking with the management.
AN UNDERLYING FLAW IS APPARENT.--There can be no doubt that an
enormous quantity of good has been done by this welfare work, both
positively, to the employes themselves, and indirectly, to the
management, through fostering a kinder feeling. There is, however, a
flaw to be found in the underlying principles of this welfare work
as introduced in Transitory Management, and that is that it takes on
more or less the aspect of a charity, and is so regarded both by the
employes and by the employer. The employer, naturally, prides
himself more or less upon doing something which is good, and the
employe naturally resents more or less having something given to him
as a sort of charity which he feels his by right.
ITS EFFECT IS DETRIMENTAL.--The psychological significance of
this is very great. The employer, feeling that he has bestowed a
gift, is, naturally, rather chagrined to find it is received either
as a right, or with a feeling of resentment. Therefore, he is often
led to decrease what he might otherwise do, for it is only an
unusual and a very high type of mind that can be satisfied simply
with the doing of the good act, without the return of gratitude. On
the other hand, the employe, if he be a man of pride, may resent
charity even in such a general form as this, and may, with an
element of rightness, prefer that the money to be expended be put
into his pay envelope, instead. If it is simply a case of better
working conditions, something that improves him as an efficient
worker for the management, he will feel that this welfare work is in
no sense something which he receives as a gift, but rather something
which is his right, and which benefits the employer exactly as much,
if not more than it benefits him.
WELFARE WORK NOT SELF-PERPETUATING.--Another fault which can be
found with the actual administration of the welfare work, is the
fact that it often disregards one of the fundamental principles of
Scientific Management, in that the welfare workers themselves do not
train enough people to follow in their footsteps, and thus make
welfare self-perpetuating.
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