The study of management has been omitted from the student's
training until comparatively recently, for a very different reason
than was psychology. It was never doubted that a knowledge of
management would be of great value to anyone and everyone, and many
were the queer schemes for obtaining that knowledge after
graduation. It was doubted that management could be studied
otherwise than by observation and practice.[1] Few teachers, if any,
believed in the existence, or possibility, of a teaching science of
management. Management was assumed by many to be an art, by even
more it was thought to be a divinely bestowed gift or talent, rather
than an acquired accomplishment. It was common belief that one could
learn to manage only by going out on the work and watching other
managers, or by trying to manage, and not by studying about
management in a class room or in a text book; that watching a good
manager might help one, but no one could hope really to succeed who
had not "the knack born in him."
With the advent of "Scientific Management," and its
demonstration that the best management is founded on laws that have
been determined, and can be taught, the study of management in the
class room as well as on the work became possible and actual.[2]
VALUE OF PSYCHOLOGY OF MANAGEMENT.--Third, we must consider the
value of the study of the psychology of management.[3]
This question, like the one that precedes it, is answered by
Scientific Management. It has demonstrated that the emphasis in
successful management lies on the _man_, not on the _work_; that
efficiency is best secured by placing the emphasis on the man, and
modifying the equipment, materials and methods to make the most of
the man. It has, further, recognized that the man's mind is a
controlling factor in his efficiency, and has, by teaching, enabled
the man to make the most of his powers.[4] In order to understand
this teaching element that is such a large part of management, a
knowledge of psychology is imperative; and this study of psychology,
as it applies to the work of the manager or the managed, is exactly
what the "psychology of management" is.
FIVE INDICATIONS OF THIS VALUE.--In order to realize the
importance of the psychology of management it is necessary to
consider the following five points:--
1. Management is a life study of every man who works with other
men. He must either manage, or be managed, or both; in any case, he
can never work to best advantage until he understands both the
psychological and managerial laws by which he governs or is governed.
2. A knowledge of the underlying laws of management is the most
important asset that one can carry with him into his life work, even
though he will never manage any but himself. It is useful,
practical, commercially valuable.
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